Team Trainer

Fulenwider Enterprises, Inc.; Charlotte, Northern (NC, KY); Hybrid; USD 34,000 - 42,000; Full time

Job summary

Fulenwider Enterprises, Inc. in Charlotte, NC is seeking a Team Trainer to lead on-shift training and support across cashier, drive-thru, or other crew roles. You’ll be the go-to person for resolving issues and helping teammates during the shift.

You will train staff, oversee team members when the manager isn’t present, and focus on guest satisfaction while upholding standards and food safety. Join a fast-paced team environment in Charlotte, NC, where you’ll drive training initiatives, foster

Responsibilities

• Training: Cross-training current employees, leading new product or procedure training, and coaching
• Oversight: Overseeing team members when the manager is not present
• Customer satisfaction: Ensuring customer satisfaction
• Leadership: Guiding and growing the team
• Standards: Working with fellow team members to ensure standards are met and consistent
• Pre-shift huddles or meetings
• Scheduling
• Food cost and cost controls
• Productivity reports
• Functional aisle and dining room set ups
• Ensuring food safety, quality, and accuracy of orders

Job description

Job Details

Job Location: TB 1935 West Mallard Creek Church Rd Charlotte, NC | 041914 - Charlotte, NC 28262

As a Team Trainer, you will work in a crew position, such as cashier, drive-thru, or other position, but will be responsible for training new employees. You'll be the go-to person during the shift - the first in line to resolve issues and lend a helping hand where needed.

Team Trainers are motivated, team-oriented, friendly, dependable, and strive to provide excellent guest service.

Responsibilities include:

• Training: Cross-training current employees, leading new product or procedure training, and coaching
• Oversight: Overseeing team members when the manager is not present
• Customer satisfaction: Ensuring customer satisfaction.
• Leadership: Guiding and growing the team.
• Standards: Working with fellow team members to ensure standards are met and consistent

Other responsibilities include:

• Pre-shift huddles or meetings
• Scheduling
• Food cost and cost controls
• Productivity reports
• Functional aisle and dining room set ups
• Ensuring food safety, quality, and accuracy of orders

Qualifications