Team Trainer

Fulenwider Group; Troutman (NC); On-site; USD 17,000 - 25,000; Full time

Job summary

Taco Bell in Troutman, NC is seeking a Team Trainer to act as the shift go-to person, training new employees and resolving issues on the floor. The role involves cross-training, coaching, and guiding the team to meet high standards of service and efficiency.

The Team Trainer will lead pre-shift meetings, oversee team members in the absence of the manager, and ensure food safety, quality, and accurate orders while driving customer satisfaction.

Responsibilities

• Cross-training current employees and coaching new procedures
• Overseeing team when manager is absent
• Ensure customer satisfaction and guide the team
• Lead pre-shift huddles and scheduling
• Maintain food safety, quality, and accurate orders
• Monitor cost controls and productivity reports

Skills

Training

Leadership

Customer service

Team coordination

Job description

Job Location: Taco Bell 1047 Charlotte Hwy., Troutman, NC 28166 | 32180 - Troutman, NC 28166

As a Team Trainer, you will work in a crew position, such as cashier, drive‑thru, or other position, but will be responsible for training new employees. You'll be the go-to person during the shift - the first in line to resolve issues and lend a helping hand where needed.

Team Trainers are motivated, team‑oriented, friendly, dependable, and strive to provide excellent guest service.

Responsibilities

• Training: Cross‑training current employees, leading new product or procedure training, and coaching
• Oversight: Overseeing team members when the manager is not present
• Customer satisfaction: Ensuring customer satisfaction.
• Leadership: Guiding and growing the team.
• Standards: Working with fellow team members to ensure standards are met and consistent
• Pre‑shift huddles or meetings
• Scheduling
• Food cost and cost controls
• Productivity reports
• Functional aisle and dining room setups
• Ensuring food safety, quality, and accuracy of orders