Team Trainer

Fulenwider Group; Hendersonville (NC); On-site; USD 27,000 - 37,000; Full time

Job summary

Fulenwider Group is seeking a Team Trainer for a KFC location in Hendersonville, NC. The role involves training crew members, serving as the go-to person on shift, and ensuring high guest service standards.

The Team Trainer will cross-train employees, supervise when the manager is absent, and lead the team to meet quality and safety standards while supporting scheduling and cost controls.

Responsibilities

• Training: Cross-training current employees, leading new product or procedure training, and coaching
• Oversight: Overseeing team members when the manager is not present
• Customer satisfaction: Ensuring customer satisfaction.
• Leadership: Guiding and growing the team.
• Standards: Working with fellow team members to ensure standards are met and consistent
• Pre-shift huddles or meetings
• Scheduling
• Food cost and cost controls
• Productivity reports
• Functional aisle and dining room set ups
• Ensuring food safety, quality, and accuracy of orders

Skills

Training

Leadership

Team coordination

Customer service

Job description

Job Details

Job Location: KFC 1904 4 Seasons Blvd.,Hendersonville, NC 28792 | E320016 - Hendersonville, NC 28792

As a Team Trainer, you will work in a crew position, such as cashier, drive-thru, or other position, but will be responsible for training new employees.

You will be the go-to person during the shift - the first in line to resolve issues and lend a helping hand where needed.

Team Trainers are motivated, team-oriented, friendly, dependable, and strive to provide excellent guest service.

Responsibilities

• Training: Cross-training current employees, leading new product or procedure training, and coaching


• Oversight: Overseeing team members when the manager is not present


• Customer satisfaction: Ensuring customer satisfaction.


• Leadership: Guiding and growing the team.


• Standards: Working with fellow team members to ensure standards are met and consistent

Other responsibilities

• Pre-shift huddles or meetings


• Scheduling


• Food cost and cost controls


• Productivity reports
  
• Functional aisle and dining room set ups


• Ensuring food safety, quality, and accuracy of orders