Team Trainer

Fulenwider Group; Delray Beach (FL); On-site; USD 17,000 - 22,000; Full time

Job summary

KFC in Delray Beach, FL is seeking a Team Trainer to support crew members in roles such as cashier and drive-thru. You will be the go-to person on shift, resolving issues and helping the team deliver fast, friendly service.

You will lead trainings, coach new procedures, and monitor standards. The role emphasizes teamwork, guest satisfaction, food safety, and accurate order fulfillment, with pre-shift huddles and scheduling responsibilities.

Qualifications

• Experience in training employees and coaching teams.
• Strong guest service orientation and problem-solving skills.
• Ability to lead shift-based training and ensure standards are met.

Responsibilities

• Training: Cross-training current employees and coaching new procedures.
• Oversight: Supervising team members when the manager is not present.
• Customer satisfaction: Ensuring guest satisfaction and timely service.
• Leadership: Guiding and growing the team on shift.
• Standards: Maintaining consistency in service, food quality, and orders.
• Pre-shift huddles or meetings; Scheduling.

Skills

Customer Service

Team Leadership

Training & Coaching

Communication

Problem Solving

Job description

Team Trainer – KFC – 14470 S. Military Trail, Delray Beach, FL 33484

As a Team Trainer, you will work in a crew position, such as cashier, drive‑thru, or other position, but will be responsible for training new employees. You’ll be the go‑to person during the shift– the first in line to resolve issues and lend a helping hand where needed. Team Trainers are motivated, team‑oriented, friendly, dependable, and strive to provide excellent guest service.

Responsibilities

• Training: Cross‑training current employees, leading new product or procedure training, and coaching
• Oversight: Overseeing team members when the manager is not present
• Customer satisfaction: Ensuring customer satisfaction.
• Leadership: Guiding and growing the team.
• Standards: Working with fellow team members to ensure standards are met and consistent
• Pre‑shift huddles or meetings
• Scheduling
• Food cost and cost controls
• Productivity reports
• Functional aisle and dining room set ups
• Ensuring food safety, quality, and accuracy of orders