Team Trainer

Fulenwider Group; Melaleuca Isles, Westgate Lake Manor (FL, FL); On-site; USD 30,000 - 40,000; Full time

Job summary

The Fulenwider Group is hiring a Team Trainer for their KFC location in Plantation, FL. In this role, you will train new employees while also working in various crew positions like cashier or drive-thru. You will be the first point of contact during shifts for resolving issues and ensuring excellent guest service.

The ideal candidate will be motivated, team-oriented, friendly, and dependable, with a focus on guiding and growing the team to achieve customer satisfaction.

Qualifications

• Must be motivated and strive for excellent guest service.
• Ability to train and oversee team members effectively.

Responsibilities

• Train current employees and lead new product or procedure training.
• Oversee team members when the manager is not present.
• Ensure customer satisfaction.

Skills

Team-oriented

Friendly

Dependable

Customer service

Job description

Job Details: KFC 8221 W. Broward Blvd, Plantation, FL 33324 | E320111 – Plantation, FL 33324

As a Team Trainer, you will work in a crew position, such as cashier, drive-thru, or other position, but will be responsible for training new employees. You'll be the go-to person during the shift – the first in line to resolve issues and lend a helping hand where needed.

Team Trainers are motivated, team-oriented, friendly, dependable, and strive to provide excellent guest service.

Responsibilities

• Training: Cross‑training current employees, leading new product or procedure training, and coaching
• Oversight: Overseeing team members when the manager is not present
• Customer satisfaction: Ensuring customer satisfaction
• Leadership: Guiding and growing the team
• Standards: Working with fellow team members to ensure standards are met and consistent

Other responsibilities

• Pre‑shift huddles or meetings
• Scheduling
• Food cost and cost controls
• Productivity reports
• Functional aisle and dining room set ups
• Ensuring food safety, quality, and accuracy of orders