Team Trainer

Fulenwider Group; Miami (FL); On-site; USD 21,000 - 26,000; Full time

Job summary

The Fulenwider Group is seeking a Team Trainer for the KFC location at Miami, FL. You will perform crew duties while training new employees, acting as the go-to person on the shift to resolve issues and help wherever needed.

Team Trainers are motivated, team-oriented, friendly and dependable, dedicated to delivering excellent guest service. You will cross-train staff, coach, oversee operations in the manager's absence, and drive standard adherence, scheduling, food cost controls, and timely

Qualifications

• Experience in training or coaching staff.
• Strong leadership and problem-solving skills.
• Commitment to delivering excellent guest service.

Responsibilities

• Train current employees and coach new staff.
• Oversee team when the manager is not present.
• Ensure customer satisfaction and maintain standards.
• Lead and grow the team.
• Prepare pre-shift huddles and meetings; assist with scheduling.

Skills

Training

Leadership

Customer service

Job description

Job DetailsJob Location: KFC 10725 NW 41st St, Miami, FL 33178 | E320131 - Miami, FL 33178As a Team Trainer, you will work in a crew position, such as cashier, drive-thru, or other position, but will be responsible for training new employees. You'll be the go-to person during the shift - the first in line to resolve issues and lend a helping hand where needed.

Team Trainers are motivated, team-oriented, friendly, dependable, and strive to provide excellent guest service.

Responsibilities include:

• Training: Cross-training current employees, leading new product or procedure training, and coaching
• Oversight: Overseeing team members when the manager is not present
• Customer satisfaction: Ensuring customer satisfaction.
• Leadership: Guiding and growing the team.
• Standards: Working with fellow team members to ensure standards are met and consistent

Other responsibilities include:

• Pre-shift huddles or meetings
• Scheduling
• Food cost and cost controls
• Productivity reports
• Functional aisle and dining room set ups
• Ensuring food safety, quality, and accuracy of orders