Team Trainer

Fulenwider Group; Deerfield Beach (FL); On-site; USD 28,000 - 42,000; Full time

Job summary

KFC is seeking a Team Trainer in Deerfield Beach, FL to act as the go-to person on shift, train new employees, and support crew in cashier, drive-thru, or other roles.

You will coach, cross-train, oversee operations when the manager is away, and strive to deliver excellent guest service while maintaining standards and food safety.

Qualifications

• Experience training or coaching staff in a fast-paced environment.
• Ability to lead and resolve issues during shifts.
• Strong customer service and communication skills.

Responsibilities

• Train and cross-train team members on procedures and new products.
• Oversee team when manager is not present.
• Ensure customer satisfaction and resolve issues.
• Lead and develop the team to meet standards.
• Coordinate pre-shift huddles and scheduling as applicable.

Skills

Team training

Leadership

Customer service

Coaching

Communication

Job description

Job Details

Job Location: KFC 177 N. Powerline Rd., Deerfield Beach, FL 33442 | E320089 - Deerfield Beach, FL 33442

As a Team Trainer, you will work in a crew position, such as cashier, drive-thru, or other position, but will be responsible for training new employees. You'll be the go-to person during the shift - the first in line to resolve issues and lend a helping hand where needed.

Team Trainers are motivated, team-oriented, friendly, dependable, and strive to provide excellent guest service.

Responsibilities include:

• Training: Cross-training current employees, leading new product or procedure training, and coaching
• Oversight: Overseeing team members when the manager is not present
• Customer satisfaction: Ensuring customer satisfaction.
• Leadership: Guiding and growing the team.
• Standards: Working with fellow team members to ensure standards are met and consistent

Other responsibilities include:

• Pre-shift huddles or meetings
• Scheduling
• Food cost and cost controls
• Productivity reports
• Functional aisle and dining room set ups
• Ensuring food safety, quality, and accuracy of orders