Team Supervisor — Lead Store Ops & Customer Experience

Wawa, Inc.; Lynchburg (VA); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) + matching

Education Assistance Program

Store discounts

Paid time off

Paid parental leave

Job summary

Wawa, Inc. in Lynchburg, VA is seeking a Team Supervisor to lead the shift, guide Associates, and ensure memorable customer experiences.

You’ll drive operations on site, make decisions, provide direction, and foster teamwork to keep the store running smoothly. The role requires a High School Diploma or GED, 18+ years old, flexible availability including weekends and holidays, and supervisory experience is a plus.

Qualifications

• High School Diploma or GED required.
• Must be 18+ years old with reliable transportation.
• Flexible availability to work weekends and holidays.

Responsibilities

• Handle customer inquiries and support positive interactions.
• Coordinate between Associates, customers, and orders to ensure smooth service.
• Provide direction, feedback, and recognition to Associates to boost performance.
• Enforce safety and store policies, including crisis procedures.
• Manage inventory, stock levels, vendor check-ins, and cash handling.

Skills

Customer service

Leadership

Communication

Problem solving

Team management

Education

High School Diploma or GED

Job description

Wawa, Inc. in Lynchburg, VA is seeking a Team Supervisor to lead the shift, guide Associates, and ensure memorable customer experiences.

You’ll drive operations on site, make decisions, provide direction, and foster teamwork to keep the store running smoothly. The role requires a High School Diploma or GED, 18+ years old, flexible availability including weekends and holidays, and supervisory experience is a plus.