Team Supervisor — Lead Shifts, Elevate Customer Experience

Wawa, Inc.; Hazlet Township (NJ); On-site; USD 28,000 - 37,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Mental health benefits

401(k) with match

Education assistance

Store discounts

Paid time off

Paid parental leave

Job summary

Wawa, Inc. is seeking a Team Supervisor to lead the on-site shift and ensure memorable customer experiences in Hazlet Township, NJ. You will guide Associates, coordinate with customers and orders, and drive smooth daily operations.

Requirements include a high school diploma or GED, being 18+, and flexible shifts including weekends and holidays. Supervisory experience is a plus; Wawa offers strong benefits and growth opportunities.

Qualifications

• High School Diploma or GED required or equivalent.
• Must be 18+ years old with reliable transportation.
• Willing to work varied shifts, including weekends and holidays.
• Supervisory experience in retail, food service, or fuel is a plus.
• Strong communication, problem solving and relationship-building skills.

Responsibilities

• Handle customer inquiries, gather feedback, and support positive customer interactions.
• Ensure smooth coordination between Associates, customers, and orders for service.
• Provide direction, feedback, and recognition to Associates to drive productivity.
• Enforce safety, security, and store policies, including crisis protocols.
• Manage inventory, stock levels, vendor check-ins, and cash handling.

Skills

Effective communication

Problem solving

Relationship building

Flexible availability

Supervisory experience

Education

High School Diploma or GED

Job description

Wawa, Inc. is seeking a Team Supervisor to lead the on-site shift and ensure memorable customer experiences in Hazlet Township, NJ. You will guide Associates, coordinate with customers and orders, and drive smooth daily operations.

Requirements include a high school diploma or GED, being 18+, and flexible shifts including weekends and holidays. Supervisory experience is a plus; Wawa offers strong benefits and growth opportunities.