Team Supervisor: Lead Shifts & Elevate Customer Experience

Wawa, Inc.; Kill Devil Hills (NC); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

401(k) + matching

Job summary

Wawa, Inc. is seeking a Team Supervisor (TS) to lead the on-site shift, ensure smooth operations, and deliver memorable customer experiences. You will drive execution, make key decisions, and mentor Associates to maintain high standards.

The role requires a high school diploma or GED, 18+ years old, flexible shifts, and supervisory experience in retail or fuel sectors is a plus. Competitive benefits and opportunities await.

Qualifications

• High School Diploma or GED required.
• 18+ years old with reliable transportation.
• Flexible shifts including weekends/holidays.
• Supervisory experience in retail or food service a plus.
• Strong communication and relationship-building skills.

Responsibilities

• Handle customer inquiries and support positive interactions.
• Coordinate between Associates, customers, and orders for smooth service.
• Provide direction and feedback to Associates to drive performance.
• Enforce store policies and safety procedures, including crisis protocols.
• Manage inventory, stock levels, vendor check-ins, and cash handling.

Skills

Communication

Customer service

Team leadership

Problem solving

Education

High School Diploma or GED

Job description

Wawa, Inc. is seeking a Team Supervisor (TS) to lead the on-site shift, ensure smooth operations, and deliver memorable customer experiences. You will drive execution, make key decisions, and mentor Associates to maintain high standards.

The role requires a high school diploma or GED, 18+ years old, flexible shifts, and supervisory experience in retail or fuel sectors is a plus. Competitive benefits and opportunities await.