Shift Supervisor: Elevate Customer Experience & Team

Wawa, Inc.; Pennsburg (Montgomery County); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Medical benefits

401(k) matching

Job summary

Wawa, Inc. in Montgomery County, PA seeks a Team Supervisor (TS) to lead shift and deliver memorable customer experiences. You’ll drive execution, guide Associates, and ensure smooth operations during your on-site shifts.

Responsibilities include handling inquiries, coordinating between customers and team, managing inventory, and upholding safety and store policies while fostering a positive work environment. Eligible for a 4‑day work week, with hourly pay and shift differential.

Qualifications

• Must be 18+ years old with reliable transportation.
• Flexible availability to work various shifts, including weekends and holidays.
• Supervisory experience in retail, food service, or fuel industries is a plus.
• Ability to communicate effectively, solve problems, and build relationships.

Responsibilities

• Handle customer inquiries, gather feedback, and support positive customer interactions.
• Ensure smooth coordination between Associates, customers, and orders to deliver efficient and effective food and beverage service.
• Provide direction, feedback, and recognition to Associates, driving productivity and performance.
• Enforce safety, security, and store policies, including crisis management protocols.
• Manage inventory, stock levels, vendor check-ins, and cash handling procedures.

Education

High School Diploma or GED equivalent

Job description

Wawa, Inc. in Montgomery County, PA seeks a Team Supervisor (TS) to lead shift and deliver memorable customer experiences. You’ll drive execution, guide Associates, and ensure smooth operations during your on-site shifts.

Responsibilities include handling inquiries, coordinating between customers and team, managing inventory, and upholding safety and store policies while fostering a positive work environment. Eligible for a 4‑day work week, with hourly pay and shift differential.