TEAM MEMBER COORDINATOR

HCW Hospitality; Branson (MO); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Paid holidays

Paid time off (PTO)

401(k) with employer match

Medical, dental, vision, and life

Learning and growth opportunities

Job summary

HCW Hospitality is seeking a Team Member Coordinator to support HR operations and foster a positive work environment. You will assist with recruitment, onboarding, and training, maintain records, and coordinate employee events and wellness initiatives.

The role emphasizes confidentiality, strong communication, and organizational excellence to help create an engaged, reliable team within our hotel operations.

Qualifications

• Experience in an office/front desk setting; HR experience a plus but not required.
• Strong communication and interpersonal skills.
• Ability to handle confidential information with discretion.
• Excellent organizational and time-management abilities.
• Proficiency in Microsoft Office.
• Experience with HRIS software a plus.
• Positive attitude and commitment to employee engagement.
• Passion for building a positive workplace culture.

Responsibilities

• Assist with recruitment, onboarding, and training processes.
• Maintain employee records and ensure compliance with company policies.
• Coordinate employee events, recognition programs, and wellness initiatives.
• Respond to employee inquiries and provide assistance.
• Take on additional duties as assigned by management to support the smooth operation of the hotel.

Skills

Office/front desk experience

Strong communication

Discretion with confidential info

Organizational/time-management

Microsoft Office

HRIS software

Employee engagement

Positive workplace culture

Tools

HRIS software

Job description

Description

JOB SUMMARY

At HCW Hospitality, our people are our greatest asset. As a Team Member Coordinator, you’ll play a key role in supporting our team members and fostering a positive work environment. Your organizational skills and commitment to employee well-being will help us build a strong, engaged workforce.

WHAT YOU’LL DO

As a Team Member Coordinator, you’ll provide essential support for our HR operations. In this role, you will:

• Assist with recruitment, onboarding, and training processes.
• Maintain employee records and ensure compliance with company policies.
• Coordinate employee events, recognition programs, and wellness initiatives.
• Respond to employee inquiries and provide assistance.
• Take on additional duties as assigned by management to support the smooth operation of the hotel.

WHAT YOU BRING

We’re looking for an organized, detail-oriented professional with a passion for creating outstanding experiences for Team Members. To excel in this role, you’ll need:

• Experience in an office, or front desk setting. HR experience a plus, but not required.
• Strong communication and interpersonal skills.
• The ability to handle confidential information with discretion.
• Excellent organizational and time-management abilities.
• Proficiency in Microsoft Office. Experience with HRIS software a plus.
• A positive attitude and a commitment to employee engagement.
• A passion for building a positive workplace culture.

WHAT WE OFFER

This entry-level opportunity is ideal for someone beginning their career or looking to make a career change. We offer a consistent Monday–Friday schedule, 8:30 a.m. to 5:00 p.m. Our comprehensive benefits package includes:

• paid holidays
• paid time off (PTO)
• 401(k) with employer match
• a competitive medical, dental, vision, and life benefits
• a supportive environment with opportunities to learn and grow

JOIN HCW HOSPITALITY

At HCW Hospitality, we build energetic communities that enhance lives, driven by innovation, authenticity, and a deep passion for service. We take pride in doing things right, with a team that’s committed to making every moment count.

Build your future

with us at HCW Hospitality, where excellence isn’t just expected—it’s celebrated. We’re an equal opportunity employer, committed to fostering an inclusive and diverse workplace.