Human Resources Coordinator

Casa Cipriani New York; New York (NY); On-site; USD 60,000 - 80,000; Full time

Job summary

Casa Cipriani New York is seeking a hospitality-focused Human Resources Coordinator to support onboarding, training, recruitment, and employee relations onsite at our New York location. The ideal candidate will have a passion for hospitality, strong communication skills, and the ability to thrive in a fast-paced environment.

You will maintain accurate employee records, assist with benefits administration, and partner with managers to implement HR programs in a luxury hospitality setting.

Qualifications

• Minimum 2 years in HR roles, preferably within the hospitality industry.
• Strong communication and interpersonal skills are essential.
• Ability to maintain confidentiality and handle sensitive information.
• Experience with onboarding, training, and benefits administration.
• Experience supporting managers and employees in performance management.

Responsibilities

• Assist onboarding for new hospitality employees and coordinate training resources.
• Maintain accurate employee records including personal info, employment history, and training data.
• Support managers and staff on HR policies, conflicts, and performance issues.
• Assist with hospitality-specific training programs, orientation, and safety training.
• Administer health insurance, PTO, and other benefits inquiries.
• Support HR-related matters for managers and employees, including policy interpretation.

Skills

HR principles

Hospitality experience

Communication skills

Organizational skills

Confidentiality

HRIS software

Microsoft Office

Tools

Microsoft Office

HRIS

Job description

We are seeking a hospitality focused and organized individual to join our team as Human Resources Coordinator. The HR Coordinator will be responsible for supporting various HR functions onsite at the location, including recruitment, onboarding, training, and employee relations. The ideal candidate will have a passion for hospitality, strong communication skills, and the ability to thrive in a fast-paced environment.

ESSENTIAL FUNCTIONS AND DUTIES:

• Assist with the onboarding process for new hospitality employees, ensuring a smooth transition into the organization and providing necessary training and resources.
• Maintain accurate and up-to-date employee records, including personal information, employment history, and training records.
• Provide support to managers and employees on HR-related matters, including policy interpretation, conflict resolution, and performance management.
• Assist with the development and implementation of specific training programs, including orientation sessions, safety training, and customer service training.
• Administer employee benefits programs, including health insurance, paid time off, and assist employees with benefit-related inquiries.
• Provide support to hospitality managers and employees on HR-related matters, including policy interpretation, conflict resolution, and performance management.
• Assist with the development and implementation of hospitality-specific training programs, including orientation sessions, safety training, and customer service training.
• Administer employee benefits programs, including health insurance, retirement plans, and paid time off, and assist employees with benefit-related inquiries.
• Provide support to hospitality managers and employees on HR-related matters, including policy interpretation, conflict resolution, and performance management.
• Assist with the development and implementation of hospitality-specific training programs, including orientation sessions, safety training, and customer service training.
• Administer employee benefits programs, including health insurance, retirement plans, and paid time off, and assist employees with benefit-related inquiries.

KNOWLEDGE, EXPERIENCE AND SKILLS

• 2 + years of experience in Human Resources roles, preferably within the hospitality industry.
• Strong understanding of HR principles and practices, with knowledge of hospitality-specific regulations and requirements.
• Excellent communication and interpersonal skills, with the ability to build rapport with employees at all levels.
• Detail-oriented with strong organizational skills and the ability to multitask effectively in a fast-paced environment.
• Proficiency in Microsoft Office applications (Word, Excel, PowerPoint) and HRIS (Human Resources Information Systems) software.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Customer service-oriented with a passion for delivering exceptional hospitality experiences.

PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION:

• The ability to move around the office, facilities, and event spaces as needed to perform job duties, including walking, standing, and occasionally lifting or carrying light items.
• Proficiency in using software applications such as Microsoft Office, Calendars, HRIS Systems etc.
• Flexibility to reach, bend, and stoop when retrieving files or organizing paperwork.
• Advanced ability to operate office equipment such as computers, telephones, and printers.

INTENT AND FUNCTION OF JOB DESCRIPTIONS

All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer.

Cipriani is an equal opportunity employer.