TEAM MEMBER COORDINATOR

Branson Hilton Convention Center Hotel; Branson (MO); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Paid holidays

PTO

401(k) with employer match

Medical insurance

Dental insurance

Vision insurance

Life insurance

Job summary

HCW Hospitality is seeking a Team Member Coordinator to support HR operations and foster a positive work environment across our hotel. You will help strengthen our team by assisting with recruitment, onboarding, training, and employee communications.

Responsibilities include maintaining records, ensuring policy compliance, coordinating events and recognition programs, and responding to inquiries while handling confidential information with discretion.

Qualifications

• Experience in an office or front desk setting.
• HR experience is a plus, but not required.
• Strong communication and interpersonal skills.
• Ability to handle confidential information with discretion.
• Excellent organizational and time-management abilities.
• Proficiency in Microsoft Office; HRIS experience a plus.
• Positive attitude and commitment to employee engagement.

Responsibilities

• Provide essential support for HR operations.
• Assist with recruitment, onboarding, and training processes.
• Maintain employee records and ensure policy compliance.
• Coordinate employee events, recognition programs, and wellness initiatives.
• Respond to employee inquiries and provide assistance.
• Take on additional duties to support hotel operations.

Skills

Office experience

HR experience

Communication skills

Interpersonal skills

Discretion with confidential info

Organizational skills

Time-management

MS Office

HRIS experience

Tools

Microsoft Office

HRIS software

Job description

Description

JOB SUMMARY

At HCW Hospitality, our people are our greatest asset. As a Team Member Coordinator, you'll play a key role in supporting our team members and fostering a positive work environment. Your organizational skills and commitment to employee well-being will help us build a strong, engaged workforce.

WHAT YOU'LL DO

As a Team Member Coordinator, you'll provide essential support for our HR operations. In this role, you will:

• Assist with recruitment, onboarding, and training processes.
• Maintain employee records and ensure compliance with company policies.
• Coordinate employee events, recognition programs, and wellness initiatives.
• Respond to employee inquiries and provide assistance.
• Take on additional duties as assigned by management to support the smooth operation of the hotel.

WHAT YOU BRING

We're looking for an organized, detail-oriented professional with a passion for creating outstanding experiences for Team Members. To excel in this role, you'll need:

• Experience in an office, or front desk setting. HR experience a plus, but not required.
• Strong communication and interpersonal skills.
• The ability to handle confidential information with discretion.
• Excellent organizational and time-management abilities.
• Proficiency in Microsoft Office. Experience with HRIS software a plus.
• A positive attitude and a commitment to employee engagement.
• A passion for building a positive workplace culture.

WHAT WE OFFER

This entry-level opportunity is ideal for someone beginning their career or looking to make a career change. We offer a consistent Monday-Friday schedule, 8:30 a.m. to 5:00 p.m. Our comprehensive benefits package includes: paid holidays, paid time off (PTO), 401(k) with employer match, a competitive medical, dental, vision, and life benefits, and a supportive environment with opportunities to learn and grow.

JOIN HCW HOSPITALITY

At HCW Hospitality, we build energetic communities that enhance lives, driven by innovation, authenticity, and a deep passion for service. We take pride in doing things right, with a team that’s committed to making every moment count.

Build your future

with us at HCW Hospitality, where excellence isn't just expected—it’s celebrated. We're an equal opportunity employer, committed to fostering an inclusive and diverse workplace.