Team Manager, Madison av. NYC

360 Talent London Ltd.; New York (NY); On-site; USD 90,000 - 130,000; Full time

Job summary

360 Talent London Ltd. partners with a prestigious global luxury fashion house to identify a dynamic Team Manager for its Madison Avenue boutique.

You will lead a high-performing team of Client Advisors, driving sales, client engagement, and commercial growth in a flagship New York City store. The role emphasizes cultivating relationships with VIC and high-net-worth clientele, owning core KPIs, and partnering with boutique leadership to deliver an exceptional client experience.

Qualifications

• 3+ years of leadership experience in luxury fashion retail.
• Proven ability to drive sales and develop top-performing teams.
• Strong expertise in VIC clienteling, relationship management and client retention.

Responsibilities

• Inspire, coach, and develop a high-performing team of luxury Client Advisors.
• Drive sales performance, client engagement, and commercial growth.
• Cultivate relationships with VIC and high-net-worth clientele.
• Take ownership of key business KPIs and identify opportunities to elevate performance.
• Partner with boutique leadership to deliver an exceptional client experience.

Skills

Leadership experience

Luxury retail sales

VIC clienteling & relationship mgmt

Job description

Team Manager | Prestigious Luxury Fashion House

Location: Madison Avenue, New York City

The Opportunity

360 Talent is partnering with a prestigious global luxury fashion house to identify a dynamic Team Manager for its Madison Avenue boutique.

This is an exciting opportunity for an ambitious luxury retail leader to make a meaningful impact in a high-profile boutique, develop exceptional talent, and build lasting relationships with an exclusive international clientele.

What You'll Do

• Inspire, coach, and develop a high-performing team of luxury Client Advisors.

• Drive sales performance, client engagement, and commercial growth.

• Cultivate relationships with VIC and high-net-worth clientele.

• Take ownership of key business KPIs and identify opportunities to elevate performance.

• Partner closely with boutique leadership to deliver an exceptional client experience.

What We're Looking For

• 3+ years of leadership experience within luxury fashion retail.

• Proven success in driving sales and developing top-performing teams.

• Strong expertise in VIC clienteling, relationship management, and client retention.

• Commercially driven, entrepreneurial, and passionate about luxury.

• A confident, inspiring leader who thrives in a sophisticated retail environment.

Why This Opportunity?

• Join a globally respected luxury house with a reputation for excellence.

• Play a key leadership role in a prestigious Madison Avenue location.

• Gain exposure to an exclusive international clientele.

• Strong potential for long-term career development and advancement.

• Competitive compensation and performance-based incentives.