Team Leader I - Lead Service & Sales Growth

Express Wash Concepts LLC; Parma (OH); On-site; USD 20,000 - 28,000; Full time

Benefits offered by this job

401(k) with company match

Unlimited Wash Club

Paid vacation

Educational reimbursement

Continuous training

Job summary

Express Wash Concepts LLC is seeking a Team Leader in Parma, OH to oversee daily site operations, lead a small team, and drive exceptional customer service. You will promote our Unlimited Wash Club, support sales growth, and ensure high-quality results while maintaining a safe, inviting environment.

The role offers on-site work with flexible hours, training, and opportunities to advance within a fast-growing express wash network.

Qualifications

• Be ready to lead a team and drive customer satisfaction.
• Experience in sales or customer service is beneficial.
• Willingness to work flexible hours, including weekends.
• Present a professional appearance and a positive, coachable attitude.

Responsibilities

• Lead the site team to deliver fast, friendly customer service and maintain quality standards.
• Educate customers about our Unlimited Wash Club and drive membership growth.
• Support sales growth and ensure high standards in daily operations.
• Greet customers, handle inquiries, and address escalations calmly and effectively.
• Oversee basic retail tasks and ensure safety procedures are followed.

Skills

Leadership

Customer service

Sales experience

Flexibility

Professional appearance

Education

High school diploma or equivalent

Job description

Express Wash Concepts LLC is seeking a Team Leader in Parma, OH to oversee daily site operations, lead a small team, and drive exceptional customer service. You will promote our Unlimited Wash Club, support sales growth, and ensure high-quality results while maintaining a safe, inviting environment.

The role offers on-site work with flexible hours, training, and opportunities to advance within a fast-growing express wash network.