Growth-Oriented Team Leader - Service & Quality

Express Wash Concepts; Groveport (OH); On-site; USD 20,000 - 28,000; Full time

Benefits offered by this job

Training

401k with match

Unlimited Wash Club

Uniforms provided

Paid vacation

Educational reimbursement

Job summary

Express Wash Concepts in Groveport, OH is seeking a Team Leader to support site operations and deliver standout customer service while driving sales.

You will lead a small team, train staff, greet customers, promote the Unlimited Wash Club, and ensure safety and quality standards. This full-time on-site role offers growth opportunities, paid vacation, 401(k) with company match, and provided uniforms.

Qualifications

• High school diploma or equivalent.
• Previous sales or customer service experience is a plus.
• Ability to work flexible hours, including weekends.
• Positive attitude and professional appearance.
• Follow safety guidelines and wear required safety equipment.
• Aspire for excellence in leadership and team example.
• Maintain a professional appearance in line with guidelines.

Responsibilities

• Drive exceptional customer service and sales growth while maintaining quality.
• Greet customers and make strong first impressions.
• Educate customers about the benefits of our Unlimited Wash Club.
• Lead the team to deliver high-quality car wash service.
• Handle customer escalations calmly and effectively.
• Operate basic retail equipment and assist with wash process.
• Foster a positive, collaborative team environment.
• Perform other duties as required.

Skills

Leadership

Customer service

Sales focus

Professional appearance

Education

High school diploma or equivalent

Job description

Express Wash Concepts in Groveport, OH is seeking a Team Leader to support site operations and deliver standout customer service while driving sales.

You will lead a small team, train staff, greet customers, promote the Unlimited Wash Club, and ensure safety and quality standards. This full-time on-site role offers growth opportunities, paid vacation, 401(k) with company match, and provided uniforms.