Team Leader II — Growth, Training & Unlimited Wash Club

Express Wash Concepts; Perrysburg (OH); On-site; USD 20,000 - 28,000; Full time

Benefits offered by this job

401k with company match up to 4%

Unlimited Wash Club

Uniforms provided

Paid vacation

Educational reimbursement

Continuous training

Job summary

Express Wash Concepts in Perrysburg, OH is seeking a Team Leader to guide our front-line crew, ensure fast, friendly service, and drive sales growth at the car wash site. The role emphasizes coaching, hands-on leadership, and a clear path for advancement as you demonstrate excellence on the job.

You will mentor staff, oversee daily operations, uphold strict quality standards, and deliver outstanding customer care.

Qualifications

• High school diploma or equivalent, or current enrollment.
• Previous sales or customer service experience is a plus.
• Ability to work flexible hours, including weekends.
• Positive attitude, willingness to take direction, and a professional appearance.
• Follow safety guidelines and wear the required safety equipment.
• Aspire for excellence in all tasks, consistently setting an example through leadership.
• Maintain a professional appearance in accordance with appearance guidelines.
• Exceed expectations and uphold accountability in all responsibilities.
• Demonstrate flexibility in working hours, including weekends.

Responsibilities

• Drive exceptional customer service, sales growth, and maintain rigorous quality standards as a Team Leader.
• Greet customers with long-lasting first impressions.
• Educate customers about the benefits of our Unlimited Wash Club.
• Actively engage with customers pre/post wash for 100% satisfaction.
• Maintain quality assurance through accurate Quality Control checks.
• Lead the team in achieving and sustaining high-quality service.
• Address customer escalations calmly and effectively.
• Operate basic retail equipment and understand the wash process.
• Drive team performance to exceed service standards.
• Foster a positive and collaborative team environment.
• Perform other related duties as required and assigned.

Skills

Team leadership

Customer service

Sales abilities

Flexible hours

Education

High school diploma or equivalent

Job description

Express Wash Concepts in Perrysburg, OH is seeking a Team Leader to guide our front-line crew, ensure fast, friendly service, and drive sales growth at the car wash site. The role emphasizes coaching, hands-on leadership, and a clear path for advancement as you demonstrate excellence on the job.

You will mentor staff, oversee daily operations, uphold strict quality standards, and deliver outstanding customer care.