Team Leader II | Auto Wash Leader, Training & Growth

Express Wash Concepts; Parma (OH); On-site; USD 20,000 - 28,000; Full time

Benefits offered by this job

401k with company match up to 4%

Unlimited Wash Club

Uniforms provided

Paid vacation

Education reimbursement

Continuous training

Job summary

Express Wash Concepts is seeking a Team Leader to support site operations, lead a fast-paced team, and drive outstanding customer service at our Cleveland location. You will train staff, promote our Unlimited Wash Club, and help boost sales while maintaining strict quality standards.

The role offers growth opportunities from Team Leader to leadership positions and beyond, with a focus on safety, teamwork, and community involvement. Flexibility to work weekends is required.

Qualifications

• Experience in sales or customer service is a plus.
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• Ability to work flexible hours, including weekends.

Responsibilities

• Drive exceptional customer service and sales growth.
• Greet customers with strong first impressions.
• Educate customers about Unlimited Wash Club benefits.
• Engage with customers pre/post wash for satisfaction.
• Lead the team to deliver high-quality service.
• Address customer escalations calmly and effectively.
• Operate basic retail equipment and understand wash processes.
• Foster a positive, collaborative team environment.

Skills

Customer service

Leadership

Sales growth

Team collaboration

Education

High school diploma or equivalent

Job description

Express Wash Concepts is seeking a Team Leader to support site operations, lead a fast-paced team, and drive outstanding customer service at our Cleveland location. You will train staff, promote our Unlimited Wash Club, and help boost sales while maintaining strict quality standards.

The role offers growth opportunities from Team Leader to leadership positions and beyond, with a focus on safety, teamwork, and community involvement. Flexibility to work weekends is required.