Team Leader II: Growth Path, 401k Match, Wash Club

Express Wash Concepts; Maple Heights (OH); On-site; USD 20,000 - 28,000; Full time

Benefits offered by this job

Continuous training

401k with company match

Unlimited Wash Club Membership

Uniforms supplied

Paid vacation

Educational reimbursement

Job summary

Express Wash Concepts in Maple Heights, OH is seeking a Team Leader to supervise site operations and deliver outstanding customer service while driving sales growth. You'll lead a fast-paced team, ensure safety, and maintain quality standards in a busy car wash environment.

As Team Leader, you’ll train peers, greet customers, educate about Unlimited Wash Club, and handle escalations with professionalism. We offer growth opportunities, continuous training, a 401k match, uniforms, paid vacation,

Qualifications

• High school diploma or equivalent, or current enrollment.
• Previous sales or customer service experience is a plus.
• Ability to work flexible hours, including weekends.
• Positive attitude, willingness to take direction, and a professional appearance.
• Follow safety guidelines and wear the required safety equipment.
• Aspire for excellence in all tasks, consistently setting an example through leadership.

Responsibilities

• Lead the site team to deliver outstanding customer service and sales growth.
• Greet customers with strong first impressions and educate about the Unlimited Wash Club.
• Respond to customer escalations calmly and effectively.
• Operate basic retail equipment and understand the wash process.
• Drive team performance to exceed service standards and maintain quality checks.
• Foster a positive, collaborative team environment and perform other duties as required.

Skills

Team leadership

Customer service

Sales growth

Retail operations

Safety compliance

Education

High school diploma

Job description

Express Wash Concepts in Maple Heights, OH is seeking a Team Leader to supervise site operations and deliver outstanding customer service while driving sales growth. You'll lead a fast-paced team, ensure safety, and maintain quality standards in a busy car wash environment.

As Team Leader, you’ll train peers, greet customers, educate about Unlimited Wash Club, and handle escalations with professionalism. We offer growth opportunities, continuous training, a 401k match, uniforms, paid vacation,