Team Leader

Hunter Super Techs - TurnPoint; Woodbury (MN); On-site; USD 20,664,000 - 27,552,000; Full time

Job summary

Hunter Super Techs - TurnPoint in Woodbury, MN is seeking a Team Leader to assist in daily restaurant operations in the absence of GM/ASM, ensuring food quality, service, cleanliness, safety, and sanitation.

You will supervise shifts, train staff, handle guest comments, manage FOH/BOH duties, and support labor controls and costs. Open/close duties and cash handling procedures are included.

Qualifications

• Supervise during shifts and support daily operations.
• Experience in delivering high-quality guest experiences.
• Assist in training and upholding company procedures.

Responsibilities

• Provide supervision during assigned shifts.
• Ensure guest satisfaction and positive atmosphere.
• Manage FOH/BOH duties to support labor controls and costs.
• Monitor speed of service to maintain guest experience.
• Address guest comments and complaints; escalate as needed.
• Oversee daily shifts to maintain standards and cleanliness.
• Assist in ongoing team training and adherence to procedures.
• Ensure compliance with uniform policy and procedures.
• Follow cash handling procedures accurately.
• Open and close the restaurant in the absence of upper management.
• Perform any other duties as assigned.

Skills

Shift supervision

Team leadership

Guest service

Cash handling

Communication

Education

High School Diploma or equivalent

Job description

Location: 6671 Valley Creek Rd, Woodbury, MN, 55125

Position Overview:

The Team Leader contributes to the success of the company through assisting in the daily operations of the restaurant. The Team Leader’s responsibility is to assist in directing the operation of the restaurant in the absence of the General Manager and/or Assistant Manager while maintaining the highest standards of food quality, service, cleanliness, safety, and sanitation. The Team Leader is also responsible for handling issues with team members, food suppliers, and guests directly then escalates them to the General Manager/Assistant Manager when necessary.

Key Areas of Responsibility:

• The ability to provide supervision during assigned shifts.
• Provides team members, and guests with a positive experience and atmosphere.
• Manages both FOH and BOH shift responsibilities to help manage daily labor controls and costs as assigned by management.
• Monitors speed of service to ensure a positive guest experience.
• Assists with guest comments and complaints.
• Supervises daily shifts to ensure company standards, product quality, and cleanliness are maintained.
• Assists in the ongoing training of team members, including new hires as well as existing staff to make certain company procedures and processes are followed.
• Helps encourage adherence to uniform policy and standards.
• Ensures proper cash handling procedures are followed.
• Opens and closes the restaurant in the absence of upper management.
• All other duties as assigned by management.

Job Type:

Hourly

Education:

High School Diploma or equivalent