Team Leader

Hunter Super Techs - TurnPoint; Mankato (MN); On-site; USD 22,000 - 30,000; Part time

Job summary

Hunter Super Techs - TurnPoint is seeking a Team Leader to support daily restaurant operations at the Mankato, MN location. The role involves assisting in directing operations when the GM/ASM are unavailable while upholding food quality, service, cleanliness, safety, and sanitation standards.

You will supervise shifts, balance labor, handle guest comments, and help train staff to ensure company procedures are followed. Hours are hourly and on-site in Minnesota.

Qualifications

• High school diploma or equivalent required.

Responsibilities

• Provide supervision during assigned shifts.
• Deliver a positive experience for guests and team members.
• Assist with FOH and BOH shift responsibilities to manage labor and costs.
• Monitor speed of service to ensure guest satisfaction.
• Address guest comments and complaints.
• Supervise daily shifts to uphold standards of product quality and cleanliness.
• Support ongoing training of team members, including new hires.
• Ensure adherence to uniform policy and standards.
• Open and close the restaurant in the absence of upper management.
• Perform other duties as assigned by management.

Education

High School Diploma or equivalent

Job description

Location: 1860 Adams, MANKATO, MN, 56001

Position Overview:

The Team Leader contributes to the success of the company through assisting in the daily operations of the restaurant. The Team Leader’s responsibility is to assist in directing the operation of the restaurant in the absence of the General Manager and/or Assistant Manager while maintaining the highest standards of food quality, service, cleanliness, safety, and sanitation. The Team Leader is also responsible for handling issues with team members, food suppliers, and guests directly then escalates them to the General Manager/Assistant Manager when necessary.

Key Areas of Responsibility

• The ability to provide supervision during assigned shifts.
• Provides team members, and guests with a positive experience and atmosphere.
• Manages both FOH and BOH shift responsibilities to help manage daily labor controls and costs as assigned by management.
• Monitors speed of service to ensure a positive guest experience.
• Assists with guest comments and complaints.
• Supervises daily shifts to ensure company standards, product quality, and cleanliness are maintained.
• Assists in the ongoing training of team members, including new hires as well as existing staff to make certain company procedures and processes are followed.
• Helps encourage adherence to uniform policy and standards.
• Ensures proper cash handling procedures are followed.
• Opens and closes the restaurant in the absence of upper management.
• All other duties as assigned by management.

Job Type:

HourlyEducation: High School Diploma or equivalent