Team Leader

Jamba Juice; Westminster (CO); On-site; USD 19,000 - 25,000; Full time

Job summary

Jamba Juice Team Leader in Westminster, CO supports daily restaurant operations and steps in for the General Manager when needed. The role emphasizes top quality food, service, cleanliness, safety, and sanitation while guiding team members and guest interactions.

Responsibilities include supervising shifts, managing bothFOH/BOH duties to control labor costs, addressing guest feedback, ensuring cash handling procedures, and training staff. This is an hourly, franchised-location position.

Qualifications

• High School Diploma or equivalent.

Responsibilities

• Provide supervision during assigned shifts.
• Maintain standards of service, cleanliness, and food quality.
• Manage FOH and BOH shift responsibilities to control labor costs.
• Monitor speed of service to ensure a positive guest experience.
• Assist with guest comments and complaints.
• Open and close the restaurant in the absence of upper management.
• All other duties as assigned by management.

Skills

Supervision

Customer service

Team management

Cash handling

Training

Education

High School Diploma

Job description

Position Overview:

The Team Leader contributes to the success of the company through assisting in the daily operations of the restaurant. The Team Leader’s responsibility is to assist in directing the operation of the restaurant in the absence of the General Manager and/or Assistant Manager while maintaining the highest standards of food quality, service, cleanliness, safety, and sanitation. The Team Leader is also responsible for handling issues with team members, food suppliers, and guests directly then escalates them to the General Manager/Assistant Manager when necessary.

Key Areas of Responsibility:

• The ability to provide supervision during assigned shifts.
• Provides team members, and guests with a positive experience and atmosphere.
• Manages both FOH and BOH shift responsibilities to help manage daily labor controls and costs as assigned by management.
• Monitors speed of service to ensure a positive guest experience.
• Assists with guest comments and complaints.
• Supervises daily shifts to ensure company standards, product quality, and cleanliness are maintained.
• Assists in the ongoing training of team members, including new hires as well as existing staff to make certain company procedures and processes are followed.
• Helps encourage adherence to uniform policy and standards.
• Ensures proper cash handling procedures are followed.
• Opens and closes the restaurant in the absence of upper management.

All other duties as assigned by management.

Job Type

Hourly

Education

High School Diploma or equivalent

This is for a position at a franchised Jamba location