Team Leader

Jamba Juice; Northglenn (CO); On-site; USD 21,000 - 26,000; Part time

Job summary

Jamba Juice in Northglenn, CO is hiring a Team Leader to help run daily operations in the absence of managers. You will supervise shifts, ensure food quality, cleanliness, safety, and guest satisfaction while directing FOH and BOH tasks.

This hourly role emphasizes staff training, uniform compliance, cash handling, and open/close duties; you will escalate issues to the GM when needed and contribute to a positive, efficient restaurant environment.

Qualifications

• High School Diploma or equivalent.
• Prior supervision or management experience in a restaurant preferred.
• Strong guest-service orientation and communication skills.
• Able to manage both FOH and BOH shifts.
• Comply with cash handling procedures and company standards.

Responsibilities

• Supervise assigned shifts to ensure smooth operations.
• Provide a positive experience for guests and team members.
• Assist in labor control and cost management for shifts.
• Monitor speed of service to ensure guest satisfaction.
• Address guest comments and resolve issues as needed.
• Oversee daily shifts to maintain standards of quality and cleanliness.
• Help train new hires and reinforce company procedures.
• Enforce uniform policy and standards.
• Open and close the restaurant in the absence of upper management.
• Perform other duties as assigned.

Education

High School Diploma or equivalent

Job description

Position Overview: The Team Leader contributes to the success of the company through assisting in the daily operations of the restaurant. The Team Leader’s responsibility is to assist in directing the operation of the restaurant in the absence of the General Manager and/or Assistant Manager while maintaining the highest standards of food quality, service, cleanliness, safety, and sanitation. The Team Leader is also responsible for handling issues with team members, food suppliers, and guests directly then escalates them to the General Manager/Assistant Manager when necessary.

Key Areas of Responsibility:

• The ability to provide supervision during assigned shifts.
• Provides team members, and guests with a positive experience and atmosphere.
• Manages both FOH and BOH shift responsibilities to help manage daily labor controls and costs as assigned by management.
• Monitors speed of service to ensure a positive guest experience.
• Assists with guest comments and complaints.
• Supervises daily shifts to ensure company standards, product quality, and cleanliness are maintained.
• Assists in the ongoing training of team members, including new hires as well as existing staff to make certain company procedures and processes are followed.
• Helps encourage adherence to uniform policy and standards.
• Ensures proper cash handling procedures are followed.
• Opens and closes the restaurant in the absence of upper management.

All other duties as assigned by management.

Job Type: Hourly

Education: High School Diploma or equivalent

This is for a position at a franchised Jamba location