Team Leader

Hunter Super Techs - TurnPoint; West Columbia (SC); On-site; USD 19,000 - 29,000; Full time

Job summary

Hunter Super Techs - TurnPoint in West Columbia, SC is seeking a Team Leader to assist in directing daily restaurant operations in the absence of the General Manager and/or Assistant Manager, while upholding the highest standards of food quality, service, cleanliness, safety, and sanitation.

The Team Leader will supervise shifts, support both FOH and BOH duties, monitor service speed, handle guest comments, train staff, enforce uniform policies, ensure cash handling accuracy, and assist with

Qualifications

• Education requirement: High School Diploma or equivalent.

Responsibilities

• Provide supervision during assigned shifts.
• Ensure positive guest experience and atmosphere for team members and guests.
• Manage FOH and BOH shift responsibilities to help control labor costs as assigned by management.
• Monitor speed of service to ensure a positive guest experience.
• Assist with guest comments and complaints.
• Supervise daily shifts to maintain company standards, product quality, and cleanliness.
• Assist ongoing training of team members, including new hires and existing staff.
• Encourage adherence to uniform policy and standards.
• Ensure proper cash handling procedures are followed.
• Open and close the restaurant in the absence of upper management.

Education

High School Diploma or equivalent

Job description

Location

2217 Augusta Rd, West Columbia, SC, 29169

Position Overview

The Team Leader contributes to the success of the company through assisting in the daily operations of the restaurant. The Team Leader's responsibility is to assist in directing the operation of the restaurant in the absence of the General Manager and/or Assistant Manager while maintaining the highest standards of food quality, service, cleanliness, safety, and sanitation. The Team Leader is also responsible for handling issues with team members, food suppliers, and guests directly then escalates them to the General Manager/Assistant Manager when necessary.

Key Areas of Responsibility

• The ability to provide supervision during assigned shifts.
• Provides team members, and guests with a positive experience and atmosphere.
• Manages both FOH and BOH shift responsibilities to help manage daily labor controls and costs as assigned by management.
• Monitors speed of service to ensure a positive guest experience.
• Assists with guest comments and complaints.
• Supervises daily shifts to ensure company standards, product quality, and cleanliness are maintained.
• Assists in the ongoing training of team members, including new hires as well as existing staff to make certain company procedures and processes are followed.
• Helps encourage adherence to uniform policy and standards.
• Ensures proper cash handling procedures are followed.
• Opens and closes the restaurant in the absence of upper management.
• All other duties as assigned by management.

Job Type

Hourly

Education

High School Diploma or equivalent