Team Leader

Hunter Super Techs - TurnPoint; Little Rock (AR); On-site; USD 1,929,000 - 2,755,000; Part time

Job summary

Hunter Super Techs - TurnPoint in Little Rock is seeking a Team Leader to assist in daily restaurant operations, directing shifts in the absence of management while upholding food quality, service, cleanliness, and safety standards.

You will handle issues with team members, suppliers, and guests, supervise FOH and BOH duties, train staff, manage uniforms, and ensure proper cash handling. This hourly role offers growth and a dynamic, guest‑facing environment.

Qualifications

• High school diploma or equivalent required.
• Minimum prior supervisory experience in a restaurant.
• Strong communication and guest relation skills.
• Ability to manage shift operations and maintain standards.

Responsibilities

• Provide supervision during assigned shifts.
• Direct both FOH and BOH operations to control labor costs.
• Monitor speed of service to ensure guest satisfaction.
• Address guest comments and complaints; escalate when needed.
• Train and coach team members on procedures and standards.
• Ensure cash handling procedures are followed.
• Open and close the restaurant in absence of upper management.
• Perform other duties as assigned by management.

Skills

Team supervision

Guest service

Labor cost control

Conflict resolution

Training & coaching

Cash handling

Opening & closing procedures

Education

High School Diploma or equivalent

Job description

Location

12312 Chenal Parkway, Little Rock, AR, 72211

Position Overview

The Team Leader contributes to the success of the company through assisting in the daily operations of the restaurant. The Team Leader’s responsibility is to assist in directing the operation of the restaurant in the absence of the General Manager and/or Assistant Manager while maintaining the highest standards of food quality, service, cleanliness, safety, and sanitation. The Team Leader is also responsible for handling issues with team members, food suppliers, and guests directly then escalates them to the General Manager/Assistant Manager when necessary.

Key Areas of Responsibility

• The ability to provide supervision during assigned shifts.
• Provides team members, and guests with a positive experience and atmosphere.
• Manages both FOH and BOH shift responsibilities to help manage daily labor controls and costs as assigned by management.
• Monitors speed of service to ensure a positive guest experience.
• Assists with guest comments and complaints.
• Supervises daily shifts to ensure company standards, product quality, and cleanliness are maintained.
• Assists in the ongoing training of team members, including new hires as well as existing staff to make certain company procedures and processes are followed.
• Helps encourage adherence to uniform policy and standards.
• Ensures proper cash handling procedures are followed.
• Opens and closes the restaurant in the absence of upper management.
• All other duties as assigned by management.

Job Type

Hourly

Education

High School Diploma or equivalent