Restaurant Team Leader | Shift Coach & Guest Experience

Hunter Super Techs - TurnPoint; West Columbia (SC); On-site; USD 19,000 - 29,000; Full time

Job summary

Hunter Super Techs - TurnPoint in West Columbia, SC is seeking a Team Leader to assist in directing daily restaurant operations in the absence of the General Manager and/or Assistant Manager, while upholding the highest standards of food quality, service, cleanliness, safety, and sanitation.

The Team Leader will supervise shifts, support both FOH and BOH duties, monitor service speed, handle guest comments, train staff, enforce uniform policies, ensure cash handling accuracy, and assist with

Qualifications

• Education requirement: High School Diploma or equivalent.

Responsibilities

• Provide supervision during assigned shifts.
• Ensure positive guest experience and atmosphere for team members and guests.
• Manage FOH and BOH shift responsibilities to help control labor costs as assigned by management.
• Monitor speed of service to ensure a positive guest experience.
• Assist with guest comments and complaints.
• Supervise daily shifts to maintain company standards, product quality, and cleanliness.
• Assist ongoing training of team members, including new hires and existing staff.
• Encourage adherence to uniform policy and standards.
• Ensure proper cash handling procedures are followed.
• Open and close the restaurant in the absence of upper management.

Education

High School Diploma or equivalent

Job description

Hunter Super Techs - TurnPoint in West Columbia, SC is seeking a Team Leader to assist in directing daily restaurant operations in the absence of the General Manager and/or Assistant Manager, while upholding the highest standards of food quality, service, cleanliness, safety, and sanitation.

The Team Leader will supervise shifts, support both FOH and BOH duties, monitor service speed, handle guest comments, train staff, enforce uniform policies, ensure cash handling accuracy, and assist with