Team Leader

Hunter Super Techs - TurnPoint; Phoenix (AZ); On-site; USD 17,000 - 22,000; Part time

Job summary

Hunter Super Techs - TurnPoint is seeking a Team Leader for a franchised Jamba location in Phoenix. You will assist in daily operations, oversee shifts in the absence of upper management, and ensure food quality, service, cleanliness, safety, and sanitation standards.

You will work with FOH and BOH, help manage labor costs, handle guest feedback, participate in training, and enforce uniform policy. This is an hourly, part-time role with opportunities to grow through hands-on leadership.

Qualifications

• Previous supervisory experience preferred.
• Ability to stand for extended periods while performing duties.
• Excellent communication and guest service skills.

Responsibilities

• Supervises daily shifts to ensure standards and cleanliness.
• Provides team members and guests with a positive experience and atmosphere.
• Manages both FOH and BOH shift responsibilities to help control labor costs.
• Monitors speed of service to maintain a positive guest experience.
• Assists with guest comments and complaints and escalates when needed.
• Involves training of team members, including new hires, on procedures.
• Enforces uniform policy and standards.
• Ensures proper cash handling procedures are followed.
• Opens and closes the restaurant in the absence of upper management.
• Performs other duties as assigned by management.

Skills

Team leadership

Customer service

Food safety

Cash handling

Conflict resolution

Opening shifts

Closing shifts

Job description

Position Overview: The Team Leader contributes to the success of the company through assisting in the daily operations of the restaurant. The Team Leader’s responsibility is to assist in directing the operation of the restaurant in the absence of the General Manager and/or Assistant Manager while maintaining the highest standards of food quality, service, cleanliness, safety, and sanitation. The Team Leader is also responsible for handling issues with team members, food suppliers, and guests directly then escalates them to the General Manager/Assistant Manager when necessary.Key Areas of Responsibility:Supervises daily shifts to ensure company standards, product quality, and cleanliness are maintained.Provides team members, and guests with a positive experience and atmosphere.Manages both FOH and BOH shift responsibilities to help manage daily labor controls and costs as assigned by management.Monitors speed of service to ensure a positive guest experience.Assists with guest comments and complaints.Assists in the ongoing training of team members, including new hires as well as existing staff to make certain company procedures and processes are followed.Helps encourage adherence to uniform policy and standards.Ensures proper cash handling procedures are followed.Opens and closes the restaurant in the absence of upper management.All other duties as assigned by management.Job Type: Hourly/Part-timeThis is for a position at a franchised Jamba location