Team Leader

Hunter Super Techs - TurnPoint; Salem (OR); On-site; USD 19,286 - 24,796; Part time

Job summary

Hunter Super Techs - TurnPoint is seeking a Team Leader for our Oregon restaurant. The role focuses on assisting daily operations, directing shifts in the absence of upper management, and upholding the highest standards of food quality, safety, and sanitation.

You will handle team member relations, guest feedback, and supplier interactions while escalating issues to management when necessary. This hourly position requires strong leadership and a dedication to guest satisfaction.

Qualifications

• Must be able to supervise during assigned shifts.
• Provide a positive guest experience and atmosphere.
• Assist in managing front-of-house and back-of-house shifts to control labor costs.

Responsibilities

• Provide supervision during shifts and ensure standards are met.
• Address guest comments and complaints and escalate when needed.
• Oversee daily shifts to maintain product quality and cleanliness.
• Assist in ongoing training of team members and adherence to procedures.
• Ensure cash handling procedures are followed and opens/closes the restaurant when needed.

Skills

Supervision

Guest service

Labor control

Cash handling

Training

Education

High School Diploma or equivalent

Job description

Position Overview

The Team Leader contributes to the success of the company through assisting in the daily operations of the restaurant. The Team Leader’s responsibility is to assist in directing the operation of the restaurant in the absence of the General Manager and/or Assistant Manager while maintaining the highest standards of food quality, service, cleanliness, safety, and sanitation. The Team Leader is also responsible for handling issues with team members, food suppliers, and guests directly then escalates them to the General Manager/Assistant Manager when necessary.

Key Areas of Responsibility

• The ability to provide supervision during assigned shifts.
• Provides team members, and guests with a positive experience and atmosphere.
• Manages both FOH and BOH shift responsibilities to help manage daily labor controls and costs as assigned by management.
• Monitors speed of service to ensure a positive guest experience.
• Assists with guest comments and complaints.
• Supervises daily shifts to ensure company standards, product quality, and cleanliness are maintained.
• Assists in the ongoing training of team members, including new hires as well as existing staff to make certain company procedures and processes are followed.
• Helps encourage adherence to uniform policy and standards.
• Ensures proper cash handling procedures are followed.
• Opens and closes the restaurant in the absence of upper management.

All other duties as assigned by management.

Job Type

Hourly

Education

High School Diploma or equivalent