Team Leader

CREMA WEST BOCA JH LLC; Boca Raton (FL); On-site; USD 42,000 - 62,000; Full time

Job summary

CREMA WEST BOCA JH LLC in Boca Raton, FL is seeking a Team Leader to inspire and manage a dynamic service team, drive results, and deliver exceptional guest experiences in a fast-paced environment.

You will lead, coach, and motivate staff, oversee daily operations, and train new team members to support ongoing development while maintaining high standards of cleanliness and guest service. Bilingual English/Spanish is a plus.

Qualifications

• Previous leadership or supervisory experience.
• Strong communication, interpersonal, and team-building skills.
• Ability to multitask and remain composed in a fast-paced environment.
• Reliable, punctual, and highly organized with strong attention to detail.
• Customer-focused mindset with a positive, can-do attitude.
• Flexibility to work various shifts, including weekends and holidays.
• Experience in food & beverage, retail, or hospitality is needed it.
• Bilingual English & Spanish is a plus.

Responsibilities

• Lead, coach, and motivate team members to deliver outstanding service and performance.
• Oversee daily operations and ensure smooth workflow during shifts.
• Train new team members and support ongoing staff development.
• Monitor team performance and provide real-time feedback and guidance.
• Maintain quality standards, cleanliness, and operational procedures.
• Resolve customer concerns quickly and professionally to ensure satisfaction.
• Communicate goals, updates, and expectations clearly to the team.

Skills

Leadership experience

Communication skills

Multitasking

Reliability

Customer focus

Bilingual (English/Spanish)

Job description

About the Role:

CREMA WEST BOCA JH LLC is looking for an energetic and motivated Team Leader to join our growing team in Boca Raton, FL! This is an exciting opportunity to step into a leadership role where you'll inspire your team, drive results, and help create an exceptional experience for every customer. If you're passionate about people and thrive in a fast-paced environment, we want to hear from you!

Responsibilities:

Lead, coach, and motivate team members to deliver outstanding service and performance

Oversee daily operations and ensure smooth workflow during shifts

Train new team members and support ongoing staff development

Monitor team performance and provide real-time feedback and guidance

Maintain quality standards, cleanliness, and operational procedures

Resolve customer concerns quickly and professionally to ensure satisfaction

Communicate goals, updates, and expectations clearly to the team

Requirements:

Previous leadership or supervisory experience

Strong communication, interpersonal, and team-building skills

Ability to multitask and remain composed in a fast-paced environment

Reliable, punctual, and highly organized with strong attention to detail

Customer-focused mindset with a positive, can-do attitude

Flexibility to work various shifts, including weekends and holidays

Experience in food & beverage, retail, or hospitality is needed it

Bilingual (English & Spanish) is a plus

About Us:

CREMA WEST BOCA JH LLC is a beloved destination in Boca Raton, FL, known for delivering a warm, welcoming experience that keeps customers coming back time and time again. We take pride in our high-quality offerings and the passionate team behind them. Our employees enjoy a supportive, team-oriented culture where hard work is recognized and growth opportunities are always on the horizon.