Team Leader, Service & People Growth

CREMA WEST BOCA JH LLC; Boca Raton (FL); On-site; USD 42,000 - 62,000; Full time

Job summary

CREMA WEST BOCA JH LLC in Boca Raton, FL is seeking a Team Leader to inspire and manage a dynamic service team, drive results, and deliver exceptional guest experiences in a fast-paced environment.

You will lead, coach, and motivate staff, oversee daily operations, and train new team members to support ongoing development while maintaining high standards of cleanliness and guest service. Bilingual English/Spanish is a plus.

Qualifications

• Previous leadership or supervisory experience.
• Strong communication, interpersonal, and team-building skills.
• Ability to multitask and remain composed in a fast-paced environment.
• Reliable, punctual, and highly organized with strong attention to detail.
• Customer-focused mindset with a positive, can-do attitude.
• Flexibility to work various shifts, including weekends and holidays.
• Experience in food & beverage, retail, or hospitality is needed it.
• Bilingual English & Spanish is a plus.

Responsibilities

• Lead, coach, and motivate team members to deliver outstanding service and performance.
• Oversee daily operations and ensure smooth workflow during shifts.
• Train new team members and support ongoing staff development.
• Monitor team performance and provide real-time feedback and guidance.
• Maintain quality standards, cleanliness, and operational procedures.
• Resolve customer concerns quickly and professionally to ensure satisfaction.
• Communicate goals, updates, and expectations clearly to the team.

Skills

Leadership experience

Communication skills

Multitasking

Reliability

Customer focus

Bilingual (English/Spanish)

Job description

CREMA WEST BOCA JH LLC in Boca Raton, FL is seeking a Team Leader to inspire and manage a dynamic service team, drive results, and deliver exceptional guest experiences in a fast-paced environment.

You will lead, coach, and motivate staff, oversee daily operations, and train new team members to support ongoing development while maintaining high standards of cleanliness and guest service. Bilingual English/Spanish is a plus.