Team Lead II - Casual Dine Restaurant Manager

HMSHost; Boston (MA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Meal benefits

401(k) plan

Life insurance

Tuition reimbursement

Career growth

Referral bonus

Job summary

HMSHost in Boston is seeking a Manager II to assist branch management in executing complex QSR/casual dining operations. You will ensure the restaurant is clean, staffed, and runs to high standards.

The role requires 4+ years in food & beverage with supervisory experience, and the ability to lead a team across shifts while complying with health, safety, and alcohol policies. On-site work with varied hours is expected.

Qualifications

• Minimum of 4 years in food and beverage, cash handling, and customer service.
• Minimum of 2 years supervisory or lead experience in a Casual Dine environment.
• Ability to effectively communicate and supervise staff.

Responsibilities

• Completes opening, daily and closing procedures/checklists in accordance with company policies/procedures.
• Supervises day-to-day activities of associates within a defined unit.
• Ensures compliance with all alcohol policies and AB procedures.
• Participates in interviewing, hiring input, and staff status changes.
• Assigns tasks, prepares schedules, and ensures shifts are covered.
• Monitors mandated breaks and meal periods for associates.
• Maintains clean, stocked, and visually appealing display areas.
• Ensures equipment is in good working order and handles cash per policy.
• Monitors wellness and safety procedures and reports concerns.
• Performs Health and Safety activities per guidance.
• Places orders, receives goods, and processes invoices.
• Maintains current contact information for associates.

Skills

Leadership

Supervision

Customer service

Job description

HMSHost in Boston is seeking a Manager II to assist branch management in executing complex QSR/casual dining operations. You will ensure the restaurant is clean, staffed, and runs to high standards.

The role requires 4+ years in food & beverage with supervisory experience, and the ability to lead a team across shifts while complying with health, safety, and alcohol policies. On-site work with varied hours is expected.