Team Lead: Guest Experience & Theater Operations

Megaplex; South Jordan (UT); On-site; USD 16,000 - 23,000; Full time

Benefits offered by this job

Free tickets

Partner discounts

Job summary

Megaplex is seeking a Team Lead to drive exceptional guest service and oversee daily operations across our locations. You will train staff, assist with management tasks, and help execute events to create memorable experiences for guests and teams alike.

Ideal candidates have theatre management or guest service experience, strong leadership, and the ability to work in a fast-paced environment with long hours, including evenings and weekends.

Qualifications

• Experience in theatre management and/or guest service.
• Excellent leadership and motivational skills.
• Strong communication and organizational abilities.

Responsibilities

• Be the face of Megaplex, delivering high-quality guest service.
• Help with theatre operations and staff scheduling.
• Train and develop team members to maintain top performance.
• Ensure the building, public areas and inventory are well managed.
• Tackle day-to-day operational issues and uphold safety standards.

Skills

Guest service leadership

Team leadership

Staff scheduling

Tools

AV equipment

POS systems

Job description

Megaplex is seeking a Team Lead to drive exceptional guest service and oversee daily operations across our locations. You will train staff, assist with management tasks, and help execute events to create memorable experiences for guests and teams alike.

Ideal candidates have theatre management or guest service experience, strong leadership, and the ability to work in a fast-paced environment with long hours, including evenings and weekends.