Team Lead

Goodwill; Somerset, Northern (Somerset County, KY); Hybrid; USD 42,000 - 54,000; Full time

Job summary

Goodwill in Somerset, United States, seeks a Team Lead Supervisor to assist Store Manager and Assistant Manager in daily operations and achieving budget goals while complying with policies. You will open/close the store, manage deposits, handle cashier duties, and respond to customer and donor needs and complaints, supervising store staff under guidance.

The ideal candidate has experience in customer service and at least one year in a supervisory role, or six months as a Team Lead Trainee, with

Qualifications

• High School Diploma or GED preferred.
• Experience in Customer Service and at least 1 year of supervisor experience or 6 months as Team Lead Trainee.
• Must be able to obtain required background clearances including Act 151 and FBI fingerprints.

Responsibilities

• Assist Store Manager and Assistant Manager with day-to-day store operations and performance.
• Open/close the store, daily bank deposits, keep register stocked with adequate change.
• Address customer/donor needs/complaints and supervise store employees.

Skills

Team Player

Leader

Education

High School Diploma or GED

Job description

To assist the Store Manager and Assistant Manager with the day-to-day store operations and store performance in meeting or exceeding budget while operating in compliance with company standards, policies, and procedures. Responsible for opening/closing the store, daily bank deposits, keeping register stocked with the adequate change, addressing customer/donor needs/complaints.

Education: High School Diploma or GED preferred

Experience: Experience working in the Customer Service Industry and one year of supervisor experience or 6 months as a Goodwill Team Lead Trainee.

Clearances: Must be able to obtain acceptable results for required background checks, including Act 151 Pennsylvania Child Abuse History Clearance, Pennsylvania Criminal History Check and Department of Human Services- FBI Fingerprints.

Supervision Received: The Team Lead functions under the direct supervision of the Store Manager.

Supervision Exercised: The Team Lead Supervisor will supervise store employees.

Qualifications

Behaviors

Required

Team Player : Works well as a member of a group

Preferred

Leader : Inspires teammates to follow them

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

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