Team Lead

Goodwill-of-the-Southern-Alleghenies; Somerset Township (PA); On-site; USD 38,000 - 50,000; Full time

Job summary

Goodwill-of-the-Southern-Alleghenies is seeking a Team Lead to support store management in meeting store goals and ensuring adherence to company policies. The role involves opening/closing the store, handling daily deposits, and maintaining cash with adequate change.

The ideal candidate will have a High School Diploma or GED, experience in customer service, and at least one year of supervisory work or six months as a Team Lead Trainee. Background checks are required.

Qualifications

• High School Diploma or GED preferred.
• Experience in customer service and at least 1 year of supervisor experience or 6 months as a Team Lead Trainee.

Responsibilities

• Assist Store Manager and Assistant Manager with day-to-day store operations and performance to meet or exceed budget while following company standards.
• Perform opening/closing duties and daily cash handling including deposits.
• Keep register stocked with adequate change and address customer/donor needs and complaints.

Skills

Team Player

Leader

Education

High School Diploma or GED

Job description

To assist the Store Manager and Assistant Manager with the day-to-day store operations and store performance in meeting or exceeding budget while operating in compliance with company standards, policies, and procedures. Responsible for opening/closing the store, daily bank deposits, keeping register stocked with the adequate change, addressing customer/donor needs/complaints.

Education: High School Diploma or GED preferred

Experience: Experience working in the Customer Service Industry and one year of supervisor experience or 6 months as a Goodwill Team Lead Trainee.

Clearances: Must be able to obtain acceptable results for required background checks, including Act 151 Pennsylvania Child Abuse History Clearance, Pennsylvania Criminal History Check and Department of Human Services- FBI Fingerprints.

Supervision Received: The Team Lead functions under the direct supervision of the Store Manager.

Supervision Exercised: The Team Lead Supervisor will supervise store employees.

Qualifications

Behaviors

Required

Team Player

: Works well as a member of a group

Preferred

Leader

: Inspires teammates to follow them

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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