TEAM LEAD

Abraxas Youth & Family Services; Norristown (Montgomery County); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

DailyPay

Medical Insurance

401(k)

Paid Time Off

Employee Assistance Program

Wellness Programs

Employee Referral Bonuses

Company-Paid Training

Job summary

Resources for Human Development (RHD) in Ardmore, PA is seeking a Team Lead to supervise direct care staff, coordinate services, and support individuals in achieving their goals. This role emphasizes collaborative, person-centered care and ongoing staff development.

The Team Lead will guide a compassionate team, liaise with nurses and families, and ensure timely documentation and compliance while promoting a meaningful, independent life for those served.

Qualifications

• CPRP certification or equivalent required.
• Valid Driver's License.
• Bachelor's in Human Services or related field.
• Alternate: Associate degree with 3+ years experience.
• Alternate: High School diploma with 5+ years experience.

Responsibilities

• Provide first-line supervision, coaching, mentoring, and performance support to direct care staff
• Organize, schedule, and distribute work assignments among team members
• Communicate program policies, procedures, and expectations to staff
• Maintain a direct service caseload and provide direct support as needed
• Coordinate and oversee medical appointments and follow-up care
• Communicate with nurses, physicians, guardians, family members, and other stakeholders regarding individual needs
• Participate in person-centered planning meetings and support the implementation of individualized plans
• Ensure required documentation, progress notes, and monthly reviews are completed accurately and on time
• Coordinate communication with service coordinators and interdisciplinary teams
• Prepare reports and maintain documentation in compliance with agency and regulatory requirements
• Support quality improvement initiatives and ensure regulatory compliance
• Perform other duties as assigned

Skills

Leadership

Supervision

Coaching

Communication

Team Coordination

Education

CPRP Certification

Bachelor's Degree in Human Services

Associate Degree + 3 years experience

High School Diploma/GED + 5 years experience

Job description

Resources for Human Development (RHD)

Openings in Ardmore, PA & Bryn Mawr, PA & Norristown, PA

Full-Time

DailyPay Available

Looking for More Than Just a Job?

At Resources for Human Development (RHD), we believe every person deserves the opportunity to live a meaningful, fulfilling, and independent life.

We're seeking a dedicated Team Lead to provide leadership, guidance, and support to direct care staff while helping individuals achieve their personal goals and live as independently as possible. This is an ideal opportunity for someone who enjoys mentoring others, coordinating services, and making a meaningful difference in the lives of the people they support.

If you're a compassionate professional who thrives in a collaborative, person-centered environment, we'd love to hear from you.

About Resources For Human Development

For more than 50 years, Resources for Human Development has been providing innovative, person-centered services that empower individuals to live with dignity, choice, and independence.

Our employees play a vital role in helping individuals build skills, access resources, strengthen community connections, and achieve meaningful outcomes. Every day, our team members make a lasting impact through compassionate support and advocacy.

Why Join Our Team?

Competitive Pay & Benefits

• Competitive Compensation
• DailyPay – Access Your Earned Wages Before Payday
• Medical, Dental & Vision Insurance
• 401(k) Retirement Plan
• Paid Time Off
• Employee Assistance Program
• Wellness Programs
• Employee Referral Bonuses
• Company-Paid Training

Career Growth & Development

• Leadership Development Opportunities
• Paid Training Programs
• Professional Development Opportunities
• Certification Support
• Career Advancement Opportunities
• Opportunities Across Multiple Service Lines

Meaningful Work That Matters

• Lead and Support Direct Care Staff
• Empower Individuals to Reach Their Goals
• Build Meaningful Relationships
• Strengthen Communities
• Join a Mission-Driven Organization

What You'll Do

• Provide first-line supervision, coaching, mentoring, and performance support to direct care staff
• Organize, schedule, and distribute work assignments among team members
• Communicate program policies, procedures, and expectations to staff
• Maintain a direct service caseload and provide direct support as needed
• Coordinate and oversee medical appointments and follow-up care
• Communicate with nurses, physicians, guardians, family members, and other stakeholders regarding individual needs
• Participate in person-centered planning meetings and support the implementation of individualized plans
• Ensure required documentation, progress notes, and monthly reviews are completed accurately and on time
• Coordinate communication with service coordinators and interdisciplinary teams
• Prepare reports and maintain documentation in compliance with agency and regulatory requirements
• Support quality improvement initiatives and ensure regulatory compliance
• Perform other duties as assigned

Who We're Looking For

• Compassionate
• Dependable
• Team-Oriented
• Organized
• Adaptable
• Professional
• Person-Centered
• Strong Communicator

Qualifications Required

• Current Certified Psychiatric Rehabilitation Practitioner (CPRP) Certification
• Valid Driver's License
• Bachelor's Degree in a Human Services field such as Sociology, Special Education, Rehabilitation, Nursing, Counseling, Psychology, or a related field

OR

• Associate Degree with at least three (3) years of experience supporting individuals with intellectual or developmental disabilities

OR

• High School Diploma/GED with at least five (5) years of relevant experience
• Strong communication, leadership, and interpersonal skills
• Ability to work collaboratively with staff, families, guardians, and community partners

Preferred

• Previous supervisory or team leadership experience
• Experience supporting individuals with behavioral health or intellectual/developmental disabilities
• Knowledge of person-centered planning and regulatory compliance requirements

Schedule

• Full-Time
• Schedule based on program needs
• Flexibility for evenings, weekends, and location changes may be required

Physical Requirements

• Ability to exert up to 50 pounds of force occasionally and perform physical job duties as needed
• Ability to sit, stand, walk, climb stairs, reach, kneel, stoop, crouch, and perform repetitive motions
• Ability to travel to appointments, meetings, and community activities as required
• Ability to perform essential job functions with or without reasonable accommodation

About Our Organization

Resources for Human Development (RHD) is part of the Inperium family of companies.

Employment for this position is administered through Apis Services, Inc.

Equal Opportunity Employer

Apis Services, Inc., Inperium Inc., and affiliates provide equal employment opportunities for all employees and applicants for employment in compliance with all federal and applicable state and local laws and regulations, including nondiscrimination in hiring and employment.

All employment decisions are made without regard to race, color, religion, sex, national origin, ancestry, age, sexual orientation, gender identity or expression, disability, genetic information, marital status, pregnancy, childbirth, veteran status, or any other status protected by law. This policy of nondiscrimination and equal employment opportunity extends to every phase and aspect of hiring and employment.