TEAM LEAD

Resources for Human Development; Bryn Mawr (PA); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

DailyPay

Medical/Dental/Vision Insurance

401(k) Retirement Plan

Paid Time Off

Employee Assistance Program

Wellness Programs

Employee Referral Bonuses

Company-Paid Training

Job summary

Resources for Human Development (RHD) is seeking a dedicated Team Lead to guide direct care staff and help individuals achieve personal goals. This role emphasizes mentoring, coordination of services, and compassionate, person-centered support in a community-based setting.

Based in Pennsylvania with openings in Bryn Mawr and Ardmore, the Team Lead will supervise staff, coordinate schedules, ensure high-quality documentation, and promote independence for the people we serve.

Qualifications

• CPRP Certification required.
• Valid Driver’s License required.
• Bachelor’s degree in a human services field or equivalent.
• Associate degree with 3+ years of relevant experience.
• High school diploma with 5+ years of relevant experience.

Responsibilities

• Provide first-line supervision, coaching, and performance support to direct care staff.
• Organize, schedule, and distribute work assignments among team members.
• Communicate program policies, procedures, and expectations to staff.
• Maintain a direct service caseload and provide direct support as needed.
• Coordinate medical appointments and follow-up care.
• Communicate with nurses, physicians, guardians, family members, and other stakeholders.
• Participate in person-centered planning meetings and support individualized plans.
• Ensure documentation, progress notes, and monthly reviews are completed on time.
• Coordinate communication with service coordinators and interdisciplinary teams.
• Prepare reports and maintain documentation in compliance with agency and regulatory requirements.
• Support quality improvement initiatives and regulatory compliance.

Skills

Communication

Leadership

Interpersonal skills

Team coordination

Person-centered care

Education

CPRP Certification

Bachelor’s Degree in Human Services

Associate Degree with 3+ years experience

High School Diploma with 5+ years experience

Job description

At Resources for Human Development (RHD), we believe every person deserves the opportunity to live a meaningful, fulfilling, and independent life.

We're seeking a dedicated Team Lead to provide leadership, guidance, and support to direct care staff while helping individuals achieve their personal goals and live as independently as possible. This is an ideal opportunity for someone who enjoys mentoring others, coordinating services, and making a meaningful difference in the lives of the people they support.

If you're a compassionate professional who thrives in a collaborative, person-centered environment, we'd love to hear from you.

Make a Difference Every DayTeam Lead

• Resources for Human Development (RHD)
• Openings in Ardmore, PA & Bryn Mawr, PA
• Full-Time
• DailyPay Available

Looking for More Than Just a Job?

At Resources for Human Development (RHD), we believe every person deserves the opportunity to live a meaningful, fulfilling, and independent life.

We're seeking a dedicated Team Lead to provide leadership, guidance, and support to direct care staff while helping individuals achieve their personal goals and live as independently as possible. This is an ideal opportunity for someone who enjoys mentoring others, coordinating services, and making a meaningful difference in the lives of the people they support.

If you're a compassionate professional who thrives in a collaborative, person-centered environment, we'd love to hear from you.

About Resources for Human Development

For more than 50 years, Resources for Human Development has been providing innovative, person-centered services that empower individuals to live with dignity, choice, and independence.

Our employees play a vital role in helping individuals build skills, access resources, strengthen community connections, and achieve meaningful outcomes. Every day, our team members make a lasting impact through compassionate support and advocacy.

Why Join Our Team?Competitive Pay & Benefits

• Competitive Compensation
• DailyPay – Access Your Earned Wages Before Payday
• Medical, Dental & Vision Insurance
• 401(k) Retirement Plan
• Paid Time Off
• Employee Assistance Program
• Wellness Programs
• Employee Referral Bonuses
• Company-Paid Training

Career Growth & Development

• Leadership Development Opportunities
• Paid Training Programs
• Professional Development Opportunities
• Certification Support
• Career Advancement Opportunities
• Opportunities Across Multiple Service Lines

Meaningful Work That Matters

• Lead and Support Direct Care Staff
• Empower Individuals to Reach Their Goals
• Build Meaningful Relationships
• Strengthen Communities
• Join a Mission-Driven Organization

What You’ll Do

As a Team Lead, you will:

• Provide first-line supervision, coaching, mentoring, and performance support to direct care staff
• Organize, schedule, and distribute work assignments among team members
• Communicate program policies, procedures, and expectations to staff
• Maintain a direct service caseload and provide direct support as needed
• Coordinate and oversee medical appointments and follow-up care
• Communicate with nurses, physicians, guardians, family members, and other stakeholders regarding individual needs
• Participate in person-centered planning meetings and support the implementation of individualized plans
• Ensure required documentation, progress notes, and monthly reviews are completed accurately and on time
• Coordinate communication with service coordinators and interdisciplinary teams
• Prepare reports and maintain documentation in compliance with agency and regulatory requirements
• Support quality improvement initiatives and ensure regulatory compliance
• Perform other duties as assigned

Who We’re Looking For

• Compassionate
• Dependable
• Team-Oriented
• Organized
• Adaptable
• Professional
• Person-Centered
• Strong Communicator

QualificationsRequired

• Current Certified Psychiatric Rehabilitation Practitioner (CPRP) Certification
• Valid Driver's License
• Bachelor’s Degree in a Human Services field such as Sociology, Special Education, Rehabilitation, Nursing, Counseling, Psychology, or a related field
• Associate Degree with at least three (3) years of experience supporting individuals with intellectual or developmental disabilities
• High School Diploma/GED with at least five (5) years of relevant experience
• Strong communication, leadership, and interpersonal skills
• Ability to work collaboratively with staff, families, guardians, and community partners

Preferred

• Previous supervisory or team leadership experience
• Experience supporting individuals with behavioral health or intellectual/developmental disabilities
• Knowledge of person-centered planning and regulatory compliance requirements

Schedule

• Full-Time
• Schedule based on program needs
• Flexibility for evenings, weekends, and location changes may be required

Physical Requirements

• Ability to exert up to 50 pounds of force occasionally and perform physical job duties as needed
• Ability to sit, stand, walk, climb stairs, reach, kneel, stoop, crouch, and perform repetitive motions
• Ability to travel to appointments, meetings, and community activities as required
• Ability to perform essential job functions with or without reasonable accommodation

About Our Organization

Resources for Human Development (RHD) is part of the Inperium family of companies.

Employment for this position is administered through Apis Services, Inc.

Equal Opportunity Employer

Apis Services, Inc., Inperium Inc., and affiliates provide equal employment opportunities for all employees and applicants for employment in compliance with all federal and applicable state and local laws and regulations, including nondiscrimination in hiring and employment.

All employment decisions are made without regard to race, color, religion, sex, national origin, ancestry, age, sexual orientation, gender identity or expression, disability, genetic information, marital status, pregnancy, childbirth, veteran status, or any other status protected by law. This policy of nondiscrimination and equal employment opportunity extends to every phase and aspect of hiring and employment.