RESIDENTIAL MANAGER

Abraxas Youth & Family Services; Ardmore (PA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

DailyPay

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

Paid Time Off

Employee Assistance Program

Wellness Programs

Employee Referral Bonuses

Company-Paid Training

Job summary

Resources for Human Development in Ardmore, PA is seeking a compassionate and experienced Residential Manager to lead our Residential Service System team. You will supervise Direct Support Professionals and Lead Staff, ensure quality service delivery, and coordinate daily operations across assigned homes.

This role emphasizes people development, community inclusion, and regulatory compliance. The ideal candidate has a Bachelor's degree and 5–6 years in related fields with supervisory experience

Qualifications

• Bachelor's Degree in a related field.
• 5–6 years of experience supporting individuals with developmental disabilities, mental illness, or substance use recovery.
• Supervisory or management experience in a group home or residential setting.
• Strong leadership, communication, organizational, and interpersonal skills.
• Basic computer proficiency, including email and electronic documentation systems.
• Valid driver's license and reliable transportation.

Responsibilities

• Provide direct supervision, coaching, mentoring, and performance management to Direct Support Professionals and Lead Staff.
• Manage staffing schedules, coverage plans, call-offs, time-off requests, and staffing emergencies.
• Oversee the day-to-day operations of assigned residential homes and ensure quality service delivery.
• Participate in consumer planning meetings and coordinate services that support individual goals and needs.
• Respond appropriately to incidents and crisis situations, ensuring proper documentation and follow-up.
• Monitor medications, health-related concerns, and communication with agency nursing staff.
• Manage site budgets, consumer funds, and household expenditures.
• Ensure all required documentation, records, and reports are completed accurately and on time.
• Maintain licensing, regulatory, health, and safety compliance standards.
• Oversee the maintenance, cleanliness, and safety of residential properties and program vehicles.

Skills

Leadership

Communication

Organizational skills

Interpersonal skills

Team management

Education

Bachelor's Degree

Tools

Email & documentation systems

Job description

Opportunities Across Multiple Service Lines

Build a Career with Purpose

Residential Manager

Residential Service System Program - Ardmore, PA

Full-Time

DailyPay Available

Looking for More Than Just a Job?

At Resources for Human Development (RHD), we believe every person deserves the opportunity to live a meaningful, fulfilling, and independent life.

We're seeking a compassionate and experienced leader to join our Residential Service System team in Ardmore, PA. This position is ideal for professionals who are passionate about supporting individuals with intellectual and developmental disabilities while leading a team dedicated to providing high-quality residential services. If you're looking to make a meaningful impact while advancing your career in human services, we'd love to hear from you.

About Resources For Human Development

For more than 50 years, Resources for Human Development has been committed to helping individuals of all abilities achieve greater independence, dignity, and quality of life through innovative and person-centered services.

The Residential Service System program provides residential supports that promote community integration, personal growth, safety, and independence for individuals receiving services. Our team members play a critical role in creating supportive and empowering environments where people can thrive.

Why Join Our Team?

Competitive Pay & Benefits

• Competitive Compensation
• DailyPay - Access Your Earned Wages Before Payday
• Medical, Dental & Vision Insurance
• 401(k) Retirement Plan
• Paid Time Off
• Employee Assistance Program
• Wellness Programs
• Employee Referral Bonuses
• Company-Paid Training

Career Growth & Development

• Paid Training Programs
• Professional Development Opportunities
• Leadership Development Programs
• Career Advancement Opportunities
• Opportunities Across Multiple Service Lines

Meaningful Work That Matters

• Lead a team that supports individuals in achieving their goals
• Promote independence, choice, and community inclusion
• Develop meaningful relationships with individuals served and staff
• Make a positive impact every day
• Join a mission-driven organization

What You'll Do

• Provide direct supervision, coaching, mentoring, and performance management to Direct Support Professionals and Lead Staff.
• Manage staffing schedules, coverage plans, call-offs, time-off requests, and staffing emergencies.
• Oversee the day-to-day operations of assigned residential homes and ensure quality service delivery.
• Participate in consumer planning meetings and coordinate services that support individual goals and needs.
• Respond appropriately to incidents and crisis situations, ensuring proper documentation and follow-up.
• Monitor medications, health-related concerns, and communication with agency nursing staff.
• Manage site budgets, consumer funds, and household expenditures.
• Ensure all required documentation, records, and reports are completed accurately and on time.
• Maintain licensing, regulatory, health, and safety compliance standards.
• Oversee the maintenance, cleanliness, and safety of residential properties and program vehicles.

Who We're Looking For

• Compassionate
• Organized
• Dependable
• Team-Oriented
• Professional
• Strong Leader
• Solution-Focused
• Committed to Supporting Others

Qualifications

• Bachelor's Degree.
• Minimum of 5-6 years of experience in a related field supporting individuals with developmental disabilities, mental illness, or substance use recovery.
• Previous supervisory or management experience in a group home or residential setting.
• Strong leadership, communication, organizational, and interpersonal skills.
• Basic computer proficiency, including email and electronic documentation systems.
• Valid driver's license, reliable transportation, and state-required insurance coverage.
• Ability to successfully complete required background clearances and employment screenings.
• CPR and First Aid certification or ability to obtain after hire.

Preferred

• Knowledge of state and federal residential regulations.
• Experience with behavioral support, crisis intervention, and medication administration.
• Budget management experience.
• Knowledge of medical terminology and residential service delivery systems.

Schedule

• Full-Time
• Primarily Monday through Friday schedule
• Position requires flexibility to respond to staffing needs, emergencies, and program operations outside of scheduled hours as needed
• On-call responsibilities may be required
• Eligible for overtime as approved

Physical Requirements

• Ability to lift, bend, reach, stand, walk, and assist individuals as needed.
• Ability to navigate stairs and multiple residential settings.
• Ability to drive to program locations and community appointments.
• Ability to perform essential job functions with or without reasonable accommodation.

About Our Organization

Resources for Human Development (RHD) is part of the Inperium family of companies.

Employment for this position is administered through Apis Services, Inc.

Equal Opportunity Employer

Apis Services, Inc., Inperium Inc., and affiliates provide equal employment opportunities for all employees and applicants for employment in compliance with all federal and applicable state and local laws and regulations, including nondiscrimination in hiring and employment.

All employment decisions are made without regard to race, color, religion, sex, national origin, ancestry, age, sexual orientation, gender identity or expression, disability, genetic information, marital status, pregnancy, childbirth, veteran status, or any other status protected by law.