PROGRAM MANAGER

Resources For Human Development; Philadelphia (Philadelphia County); On-site; USD 49,000 - 65,000; Full time

Benefits offered by this job

Competitive compensation

DailyPay available

401(k) retirement plan

Paid Time Off

Employee Assistance Program (EAP)

Wellness programs

Company-Paid Training

Professional development opportunities

Leadership development programs

Job summary

Resources for Human Development (RHD) is seeking a Program Manager to lead the Misty Residential Program, supervise DSPs, and ensure services align with ISPs and regulations. The role involves staff development, budget management, and collaboration with families and providers.

The position emphasizes compassionate leadership, dedication to outcomes for residents, and a mission-driven approach to residential mental health services, with dailyPay available and a full-time schedule.

Qualifications

• Bachelor's degree in a related human services field.
• Minimum of 3 years of mental health direct care experience, including 2 years of supervisory experience.
• Minimum of 3 years of experience supporting adults with IDD and/or Behavioral Health diagnoses.
• Strong knowledge of applicable regulations, RHD values, and program policies and procedures.
• Basic computer proficiency, including electronic documentation systems, email, and data entry applications.
• Valid driver's license and reliable personal vehicle with state-minimum insurance coverage.
• Ability to successfully complete all required background and employment screenings, including FBI clearance when applicable.

Responsibilities

• Provide leadership, supervision, coaching, and support to Direct Support Professionals (DSPs).
• Manage staffing schedules, coverage, recruitment, onboarding, and employee development.
• Oversee daily operations of the Misty Residential Program, supporting 12 individuals experiencing mental health challenges.
• Ensure services are delivered in accordance with ISPs, treatment plans, and regulatory requirements.
• Participate in treatment planning, interdisciplinary team meetings, and quality improvement initiatives.
• Coordinate communication between residents, families, case managers, funding sources, and community partners.
• Respond to emergencies, crisis situations, and resident support needs.
• Manage program budgets, expenditures, invoices, and consumer-related financial transactions.
• Ensure documentation completion (progress notes, medication records, incident reports, assessments, inventories, logs).
• Oversee facility safety, maintenance, vehicle monitoring, and program compliance.

Skills

Compassionate

Dependable

Patient

Team-oriented

Education

Bachelor's degree in Social Work, Psychology, Counseling, Education, Criminal Justice, Gerontology, Anthropology, Political Science, History, Theology, or a related human services field

Master's degree in a related human services field

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

PROGRAM MANAGER

Regular Full Time Management Philadelphia, PA, US

30+ days ago Requisition ID: 9276

Salary: $57,000.00 Annually

Help People Heal

Program Manager

Resources for Human Development (RHD)
Full-Time
$57,000 Annually
DailyPay Available

Looking for More Than Just a Job?

At Resources for Human Development (RHD), we believe every person deserves the opportunity to live a meaningful, fulfilling, and independent life.

We're seeking a compassionate and dedicated Program Manager who is looking for more than a paycheck. We're looking for a leader who wants to make a difference, build a rewarding career, and become part of a team committed to helping others succeed.

If you're passionate about empowering individuals, supporting staff development, and creating positive outcomes in residential mental health services, we invite you to join our mission-driven team.

About Resources for Human Development (RHD)

For more than 50 years, Resources for Human Development (RHD) has been dedicated to improving lives through high-quality services and supports. Our employees play a vital role in helping individuals achieve greater independence, confidence, and success while promoting dignity, respect, inclusion, and personal choice.

Every day, our team members make a meaningful impact by supporting people in reaching their goals and living their best lives.

Why Join Our Team?

• Competitive Compensation
• DailyPay – Access Your Earned Wages Before Payday
• 401(k) Retirement Plan
• Paid Time Off
• Employee Assistance Program (EAP)
• Wellness Programs
• Company-Paid Training
• Professional Development Opportunities
• Leadership Development Programs

Meaningful Work That Matters

• Make a Difference Every Day
• Support Individuals and Families
• Build Meaningful Relationships
• Join a Mission-Driven Organization

What You'll Do

As a Program Manager, you will:

• Provide leadership, supervision, coaching, and support to Direct Support Professionals (DSPs).
• Manage staffing schedules, coverage, recruitment, onboarding, and employee development.
• Oversee daily operations of the Misty Residential Program, supporting 12 individuals experiencing mental health challenges.
• Ensure services are delivered in accordance with Individual Support Plans (ISPs), treatment plans, and regulatory requirements.
• Participate in treatment planning, interdisciplinary team meetings, and quality improvement initiatives.
• Coordinate communication between residents, families, case managers, funding sources, and community partners.
• Respond to emergencies, crisis situations, and resident support needs.
• Manage program budgets, expenditures, invoices, and consumer-related financial transactions.
• Ensure accurate and timely completion of documentation, including progress notes, medication records, incident reports, assessments, inventories, and daily logs.
• Oversee facility safety, maintenance, vehicle monitoring, and overall program compliance.

Who We're Looking For

You may be a great fit if you are:

Compassionate
Dependable
Patient
Team-Oriented
Service-Focused
Professional
Positive
Committed to Helping Others

Qualifications

Required

• Bachelor's degree in Social Work, Psychology, Counseling, Education, Criminal Justice, Gerontology, Anthropology, Political Science, History, Theology, or a related human services field.
• Minimum of 3 years of mental health direct care experience, including 2 years of supervisory experience.
• Minimum of 3 years of experience supporting adults with Intellectual and Developmental Disabilities (IDD) and/or Behavioral Health diagnoses.
• Strong knowledge of applicable regulations, RHD values, and program policies and procedures.
• Basic computer proficiency, including electronic documentation systems, email, and data entry applications.
• Valid driver's license and reliable personal vehicle with state-minimum insurance coverage.
• Ability to successfully complete all required background and employment screenings, including FBI clearance when applicable.

Preferred

• Master's degree in a related human services field.
• Experience working within residential mental health programs.
• Knowledge of person-centered and recovery-oriented service delivery models.

Schedule

• Full-Time
• Primarily weekday schedule with flexibility to meet program needs
• Participation in on-call support and emergency response as required
• Occasional evenings, weekends, or holidays may be necessary to ensure program coverage

Physical Requirements

• Ability to travel between program locations and community-based appointments as needed.
• Ability to stand, walk, bend, and actively engage with residents and staff throughout the workday.
• Ability to safely operate a motor vehicle.
• Ability to respond effectively during emergency or crisis situations.
• Ability to perform essential job functions with or without reasonable accommodation.

About Our Organization

Resources for Human Development (RHD) is part of the Inperium family of companies.

Employment for this position is administered through Apis Services, Inc.

Equal Opportunity Employer

Apis Services, Inc., Inperium Inc., and affiliates provide equal employment opportunities for all employees and applicants for employment in compliance with all federal and applicable state and local laws and regulations, including nondiscrimination in hiring and employment.

All employment decisions are made without regard to race, color, religion, sex, national origin, ancestry, age, sexual orientation, gender identity or expression, disability, genetic information, marital status, pregnancy, childbirth, veteran status, or any other status protected by law.

This policy of nondiscrimination and equal employment opportunity extends to every phase and aspect of hiring and employment.