LEAD DIRECT SUPPORT PROFESSIONAL

Abraxas Youth & Family Services; Philadelphia (Philadelphia County); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Paid Training

DailyPay

Medical, Dental, and Vision Insurance

401(k) Retirement Plan

Paid Time Off

Employee Assistance Program

Wellness Programs

Employee Referral Bonuses

Job summary

Resources for Human Development in Philadelphia seeks a Lead Direct Support Professional to assist the Site Supervisor, oversee program operations, and model professional practice while delivering direct care.

You will mentor DSPs, support ISPs, ensure compliance with state and federal regulations, and help individuals build independent living skills in a dynamic, mission-driven environment.

Qualifications

• High School diploma or equivalent; associates or bachelor's degree preferred.
• Two years of experience working with individuals with IDD and/or Mental Health issues.
• Understanding of trauma, trauma-informed care, and the creation of trauma-informed environments.
• Valid driver's license and clean driving record within the last 5 years.

Responsibilities

• Staff Support: mentor, trains, observes, monitors, and provides feedback to Direct Support Professionals regarding the ISPs.
• Direct Care: develops and maintains systems based on support needs outlined in ISPs and budget; provide service per regulations.
• Operations: collaborate with management for daily program operation and ISPs coordination.

Skills

Compassionate

Dependable

Patient

Team-Oriented

Service-Focused

Professional

Positive

Committed to Helping Others

Education

High School diploma or equivalent

Associates or bachelor's degree preferred

Tools

Basic computer literacy

Time tracking software

Job description

Why Join Our Team?

• Certification Opportunities
• Opportunities Across Multiple Service Lines
• Strengthen Communities

Make an Impact Every Day by Helping People Heal

Lead Direct Support Professional

Full-Time | Paid Training | DailyPay Available

Looking for More Than Just a Job?

At Resources for Human Development, we're not just hiring employees we're building a team of compassionate professionals who believe everyone deserves the opportunity to live a fulfilling and independent life. Whether you're beginning your career, changing professions, or looking for work with purpose, we'll provide the training, support, and opportunities you need to succeed while making a meaningful difference in the lives of others.

No Experience Required For Many Positions. Paid Training Provided.

For more than 50 years, Resources for Human Development has been dedicated to providing caring, effective and innovative services that empower people of all abilities to build a better life for themselves. Resources for Human Development (RHD) is a nonprofit organization with over 115 human service programs across the country and serving tens of thousands of people with effective programs supporting intellectual and developmental disabilities, behavioral health, homelessness, addiction recovery, and more.

At Resources for Human Development, our team members are more than employees- they are advocates, mentors, and difference-makers.

When you join our team, you become part of an organization that values compassion, teamwork, growth, and the belief that every person deserves the opportunity to thrive.

Why Join Our Team?

Competitive Pay & Outstanding Benefits

• DailyPay - access your earned wages before payday
• Medical, Dental, and Vision Insurance
• 401(k) Retirement Plan
• Paid Time Off
• Employee Assistance Program
• Wellness Programs
• Employee Referral Bonuses

Paid Training & Career Growth

• Paid Training Programs
• Professional Development Opportunities
• Certification Opportunities
• Leadership Development Programs
• Career Advancement Opportunities
• Opportunities Across Multiple Service Lines

Meaningful Work That Matters

• Make a Difference Every Day
• Support Individuals and Families
• Build Meaningful Relationships
• Strengthen Communities
• Join a Mission-Driven Organization

What You'll Do

As a Lead Direct Support Professional, you will directly supports the Site Supervisor in maintaining program operations in accordance with industry, federal and local regulations and requirements. In addition to providing direct-care to consumers and performing the duties of the Direct Support Professionals, this leadership position serves as a mentor to other Direct Support Professionals via modeling effective interpersonal interactions, developing creative strategies aimed at enhancing consumers’ independent living skills, and maintaining professionalism. The Lead Direct Support Professional will perform responsibilities assigned by the Site Supervisor to ensure that quality services and operations are maintained.

Your responsibilities may include:

Staff Support

• Works with Direct Support Professionals, management, internal departments, and additional stakeholders to ensure service implementation as stated in Individual Service Plans.
• Mentor, trains, observes, monitors, and provides feedback to Direct Support Professionals regarding the implementation of the ISPs.

Direct Care

• Develops and maintains organizational systems in assigned areas/homes based upon the support needs of the individuals as outlined in their ISPs and budget.
• Provide service to consumers in accordance with all state, local and federal regulations.
• Operations
• Collaboration with management in preparation for the daily operation of the program

Who We're Looking For

• Compassionate
• Dependable
• Patient
• Team-Oriented
• Service-Focused
• Professional
• Positive
• Committed to Helping Others

Qualifications

• High School diploma or equivalent at a minimum; Associates or bachelor's degree preferred.
• Basic computer and internet literacy with the ability to utilize applications like emails, time recording and other programs to enter and retrieve data as necessary to perform the essential functions of the job.
• Two years of experience working with individuals with IDD and/or Mental Health issues.
• Understanding of trauma, trauma-informed care, and the creation of trauma-informed environments.
• Valid driver's license and clean driving record within the last 5 years.
• Subject to employment clearances, including FBI clearance, if applicable.

Schedule

• Full-Time

Start a Career with Purpose

Some jobs pay the bills.

This job changes lives.

If you're looking for a career where your compassion, dedication, and hard work make a real difference every day, we invite you to join the Resources for Human Development team.

Resources for Human Development is proud to be an Equal Opportunity Employer committed to building a diverse and inclusive workforce.

"Creating a Better Tomorrow... Today"

About Our Organization

Resources for Human Development is part of the Inperium family of companies.

Employment for this position is administered through Apis Services, Inc.

Equal Opportunity Employer

Apis Services, Inc., Inperium Inc. and affiliate's provide equal employment opportunities for all employees and applicants for employment in compliance with all federal and all applicable state and local laws and regulations, including nondiscrimination in hiring and employment. All employment decisions are made without regard to race, color, religion, gender, national origin, ancestry, age, sexual orientation, gender identity and expression, disability, genetic information, marital status, pregnancy/childbirth, veteran status or any other basis protected by law. This policy of non-discrimination and equal employment opportunities extends to every phase and aspect of hiring and employment.