Team Lead

2020 Companies, Inc.; Killeen (TX); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Health benefits

Paid time off

401(k) with company match

Paid training course

Job summary

2020 Companies, Inc. is seeking a Team Lead for a full-time leadership role in Killeen, TX. The candidate will manage a team of Energy Pros representing Reliant Energy, focusing on customer engagement and sales performance.

Key responsibilities include overseeing multiple retail locations, training sales associates, and ensuring compliance with company policies. The position offers hourly pay plus bonuses, health benefits, and career advancement opportunities.

Qualifications

• Demonstrated long-term excellent sales performance.
• Impeccable integrity and commitment to customer satisfaction.
• Ability to multi-task in a fast-paced, team environment.

Responsibilities

• Oversee management of multiple locations in retail big box stores.
• Motivate a team of Sales Associates to engage consumers about Reliant solutions.
• Teach Energy Pros to uncover consumer desires and deliver tailored solutions.

Skills

Excellent communications

Problem-solving skills

Sales performance

Time-management skills

Education

High School Diploma or GED

Job description

Job Overview

Job Type: Regular. Location: Walmart 407 – Killeen, TX 76542.

Team Lead needed for immediate full‑time leadership position in your area. As a Team Lead you are responsible for growing and managing a team of Energy Pros representing Reliant Energy.

Key Responsibilities

• Oversee management of multiple locations in retail big box stores.
• Motivate a team of Sales Associates to engage consumers about Reliant solutions.
• Assess client needs and find opportunities to improve energy efficiency.
• Teach Energy Pros to uncover consumer desires, deliver tailored solutions, and overcome objections.
• Collaborate with your team to accomplish sales goals and celebrate success.
• Deliver superior sales results with an exceptional customer experience.
• Court customers, offer assistance, assess needs, and suggest products.
• Meet or exceed personal sales goals on a monthly basis.
• Train team members and assist them with closing sales.
• Resolve customer complaints professionally and, as appropriate, escalated them.
• Accurately track inventory receipt, count, and communicate all activity to Retail Operations.
• Accurately submit work schedules to Manager for approval.
• Ensure compliance with company policy and procedures.
• Perform all other duties as assigned.

Performance Measures

• Meet established monthly/weekly personal and team sales quotas/goals.
• Maintain customer/client satisfaction based on rejection percentage and substantiated complaints.

Qualifications

• High School Diploma or GED required.
• Demonstrated long‑term excellent sales performance.
• Excellent communications, presentation, interpersonal, and problem‑solving skills.
• Impeccable integrity and commitment to customer satisfaction.
• Ability to multi‑task in a fast‑paced, team environment.
• Must be available to work evenings, weekends, and holidays as needed.
• Able to work autonomously with excellent time‑management skills.

Benefits

• Hourly plus bonus averaging $1,000‑$1,350 per week.
• Paid training course; Base + uncapped commission.
• Next‑day on‑demand pay with DailyPay.
• Health benefits, paid time off, and 401(k) with company match (Premier retail locations).
• Career growth and advancement opportunities.

EEO Statement

2020 Companies is a committed equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.