In Clinic Visit Facilitator-Primary Care Clinic

Fairview Health Services; Rogers (MN); On-site; USD 28,000 - 40,000; Part time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Life insurance

Short-term disability

Long-term disability

Paid time off and sick time

Tuition reimbursement

Retirement plan

Early wage access

Job summary

Fairview Health Services in Rogers, MN is hiring a Medical Assistant to support our Primary Care team at a 0.7 FTE. The role emphasizes patient preparation, vitals collection, and assisting clinicians to ensure an efficient care experience.

The position involves rooming patients, documenting visits, preparing exam rooms, and coordinating follow-up as needed, with a schedule that has no weekends and clinic hours that support a strong work-life balance.

Qualifications

• At least 1 year of customer service experience.
• Proficient with computer hardware and software and smart devices.

Responsibilities

• Prepare patients for appointments, ensuring medical records are collected and available.
• Assist in rooming patients, document vitals and medication review.
• Prepare exam rooms and stock supplies.
• Support connection between patient and provider for a positive experience.
• Assist with scheduling and coordination of follow-up appointments as needed.
• Communicate effectively with patients, providers and health professionals in person and via telehealth.

Skills

Customer service

Technology proficiency

Education

Current nursing/medical/social work/psychology/pharmacy student

NA/EMT/HUC program

Tools

Epic EMR

Job description

Job Overview

Fairview has an immediate opening for a Medical Assistant to join our Primary Care team in Rogers, MN. This is a 0.7 FTE (56hours per two week pay period), benefits-eligible opening. Clinic Hours of Operation are Monday-Thursday: 7:00AM-6:00PM and Friday: 7:00AM-5:00PM. NO WEEKENDS!

Visit Facilitators are a valuable member of our care team and is responsible for supporting in person clinic visits, including communicating with patients prior to their visit and helping guide patients through the care experience. The visit facilitator gathers pertinent medical information from the patient and documents the information into the patient's medical record. This role also helps to ensure the exam rooms are stocked, equipment and supplies are available and assists with tasks that support the effectiveness and efficiency of the team. The visit facilitator may also assist in scheduling and coordinating appointments, preparing schedules and other delegated duties as assigned.

Responsibilities

• Prepare patients for their appointments including communicating with patients in advance of their scheduled appointment as needed to ensure medical records are collected, received and available for visit if applicable.
• Assist in the rooming process at the time of the in person visit by collecting and documenting pertinent information such as the reason for their visit, patient reported medication review, vitals collection with automated vitals machine and applicable health questionnaires.
• Prepare exam rooms and stock supplies
• Supports the patient connection to the provider for the visit and serves as a resource ensuring a positive patient/provider experience.
• Completes visit wrap-up ensuring the after-visit summary is provided and patients are aware of recommendations for follow up. This may include assisting with scheduling and coordinating follow-up appointments.
• Communicates effectively with patients, providers and other health professionals, demonstrating comfort in person and with virtual technologies.

Required

• At least 1-year of customer service experience
• Proficient with technology (computer hardware and programs, smart devices such as phones or tablets)

Preferred

• Current nursing, medical, social work, psychology, or pharmacy student
• Successful completion of: NA, EMT, or HUC program
• Experience with Medical terminology, Epic Health Records, Telephonic customer experience and has previously worked in a health-care setting

Benefit Overview

Fairview offers a generous benefit package including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more! Please follow this link for additional information: https://www.fairview.org/careers/benefits/noncontract

Compensation Disclaimer

An individual's pay rate within the posted range may be determined by various factors, including skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization prioritizes pay equity and considers internal team equity when making any offer. Hiring at the maximum of the range is not typical. If your role is eligible for a sign-on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored.

EEO Statement

EEO/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status