Team Captain - Store Leader & Guest Experience

Rally House; Lincoln (NE); On-site; USD 23,000 - 26,000; Full time

Job summary

Rally House in Lincoln, NE seeks a Team Captain to guide the store team on the floor, set the pace, and energize guests and teammates. This role emphasizes clear communication, urgency, and leading by example to uphold service standards.

You will coach staff, manage shift execution, and support merchandising and operational routines while delivering a memorable fan experience during games and events. Candidate must be 18+, with 1–2 years in retail and availability 10–20 hours weekly, including

Qualifications

• Must be at least 18 years of age.
• 1-2 years of retail experience.
• Availability to work 10 to 20 hours per week including daytime, nights, weekends, holidays, and featured local sports events

Responsibilities

• Lead the floor to ensure service coverage and prioritize guests.
• Provide in-the-moment coaching and feedback to team members.
• Drive sales during assigned shifts through guest focus and urgency.
• Support execution of promotions, events, and local campaigns

Skills

Social energy

Customer focus

Action oriented

Directs work

Job description

Rally House in Lincoln, NE seeks a Team Captain to guide the store team on the floor, set the pace, and energize guests and teammates. This role emphasizes clear communication, urgency, and leading by example to uphold service standards.

You will coach staff, manage shift execution, and support merchandising and operational routines while delivering a memorable fan experience during games and events. Candidate must be 18+, with 1–2 years in retail and availability 10–20 hours weekly, including