Team Captain: Endzone & Loyalty Champion

DICK'S Sporting Goods; St. Clair (Schuylkill County); On-site; USD 42,000 - 54,000; Full time

Job summary

DICK'S Sporting Goods is seeking a Team Captain – Endzone & Loyalty to lead checkout experiences and nurture athlete relationships, driving retention and loyalty program participation.

You will coach teammates, build a strong team, and ensure accurate, friendly service while aligning with store goals and standards. This role emphasizes leadership, collaboration, and delivering top-tier customer experiences.

Qualifications

• Retail experience required.
• Customer-facing experience required.
• Leadership experience preferred, with coaching and team development responsibilities.

Responsibilities

• Deliver outstanding athlete experiences by providing clear, accurate product information and following merchandising standards.
• Support department plans and staffing to meet business priorities and payroll/financial goals.
• Lead scheduling, training, and development of teammates while ensuring policy compliance and store operations.

Skills

Retail experience

Customer-facing experience

People leadership

Education

High School Diploma or Equivalent

Job description

DICK'S Sporting Goods is seeking a Team Captain – Endzone & Loyalty to lead checkout experiences and nurture athlete relationships, driving retention and loyalty program participation.

You will coach teammates, build a strong team, and ensure accurate, friendly service while aligning with store goals and standards. This role emphasizes leadership, collaboration, and delivering top-tier customer experiences.