Team Captain: Endzone & Loyalty Champion

Dick's Sporting Goods; Lexington (KY); On-site; USD 42,000 - 56,000; Full time

Job summary

DICK'S Sporting Goods in Lexington, KY is hiring for a Team Captain - Endzone & Loyalty to lead a store team and deliver outstanding athlete experiences. You will coach teammates, hire and onboard staff, manage loyalty programs, and ensure accurate checkout experiences while upholding company standards.

Ideal candidates have 1-3 years in retail, customer-facing roles, and leadership experience; a High School Diploma or equivalent is required.

Qualifications

• High School Diploma or Equivalent.
• 1-3 years of experience.
• Previous retail/customer-facing experience required.
• Previous people leadership experience preferred.

Responsibilities

• Deliver outstanding athlete experiences by providing clear, accurate product information and following floor sets and merchandising standards.
• Lead and coaching teammates, assisting with hiring, onboarding, and performance management.
• Communicate goals, assign workload, and optimize schedules to meet athlete traffic and payroll targets.
• Ensure a welcoming, respectful store environment and enforce policies and safety procedures.

Skills

Customer-facing experience

People leadership

Retail experience

Education

High School Diploma or Equivalent

Job description

DICK'S Sporting Goods in Lexington, KY is hiring for a Team Captain - Endzone & Loyalty to lead a store team and deliver outstanding athlete experiences. You will coach teammates, hire and onboard staff, manage loyalty programs, and ensure accurate checkout experiences while upholding company standards.

Ideal candidates have 1-3 years in retail, customer-facing roles, and leadership experience; a High School Diploma or equivalent is required.