Team Captain: Endzone Loyalty & Athlete Experience

Dick's Sporting Goods; Los Angeles (CA); On-site; USD 53,500 - 67,500; Full time

Job summary

Dick's Sporting Goods is seeking a Team Captain - Endzone Loyalty in Los Angeles, California. This role focuses on enhancing athlete experiences by leading a team that delivers exceptional service and drives engagement in loyalty programs.

Key responsibilities include coaching teammates, overseeing daily operations, and ensuring compliance with company policies and standards. Candidates should have prior retail/customer-facing experience and demonstrate strong leadership skills.

The position offers a competitive pay range of $53,500 to $67,500, with additional benefits.

Qualifications

• 1-3 years of experience in retail/customer-facing roles.
• Previous people leadership experience preferred.

Responsibilities

• Lead the athlete experience and drive engagement in loyalty programs.
• Deliver fast, friendly, and accurate checkout experiences.
• Coach teammates and ensure adherence to company policies.

Skills

Customer service

Team leadership

Retail experience

Education

High School Diploma or Equivalent

Job description

Dick's Sporting Goods is seeking a Team Captain - Endzone Loyalty in Los Angeles, California. This role focuses on enhancing athlete experiences by leading a team that delivers exceptional service and drives engagement in loyalty programs.

Key responsibilities include coaching teammates, overseeing daily operations, and ensuring compliance with company policies and standards. Candidates should have prior retail/customer-facing experience and demonstrate strong leadership skills.

The position offers a competitive pay range of $53,500 to $67,500, with additional benefits.