TCD Head of Education

180 Seminole Hard Rock Support Services

United States

On-site

USD 90,000 - 120,000

Full time

4 days ago
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Job summary

Seminole Hard Rock Hotel & Casino seeks a seasoned professional to direct the Tribal Career Development Program for Seminole Tribe of Florida members. Reporting to the Sr.

Vice President of People and Inclusion, you will shape strategy, build curricula, and coordinate with properties and departments to advance trainee growth. You will lead needs assessments, design development systems, and market the program to recruit new trainees while ensuring ethical standards and adherence to regulations.

Qualifications

  • Bachelor’s degree in a related field.
  • 6+ years experience crafting or leading a professional development program.
  • Experience with Office 365, PowerPoint, Excel, and Word.
  • Self-drive and the capacity to perform well under pressure, manage situations promptly, and operate autonomously.
  • Preference for Seminole Tribe Members.
  • Ability to work flexible hours, including evenings, weekends, and holidays.

Responsibilities

  • Collaborates with Sr. Vice President of People and Inclusion to build, plan and implement a TCD strategy that meets the goals of the program and business.
  • Conducts a needs assessment of the TCD Program to identify gaps in achieving program goals.
  • Proactively build/rebuild development systems, processes and programs to remove obstacles in the TCD Program.
  • Build, maintain, and refresh a robust curriculum for the program using both internal and external resources.
  • Serve as the liaison between TCD Participants, properties, and departments.
  • Market TCD Program to the STOF community and publicize it via social media, newspapers, community meetings, etc., to recruit new trainees.

Skills

Communication skills
Team building
Problem solving
Autonomy
Self-drive
Flexibility

Education

Bachelor’s degree in a related field

Tools

Office 365
PowerPoint
Excel
Word

Job description

Our team members are the key to our company's success, and their health and well-being, as well as that of their families, is very important to us.

We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our full list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

Job Description:
Job Summary:

Reporting to the Sr. Vice President of People and Inclusion, directs the Tribal Career Development Program for Seminole Tribe of Florida members.

Responsibilities/Essential Functions:
  • Collaborates with Sr. Vice President of People and Inclusion to build, plan and implement a TCD strategy that meets the goals of the program and business.
  • Conducts a needs assessment of the TCD Program to identify gaps in achieving program goals.
  • Proactively build/rebuild development systems, processes and programs to remove obstacles in the TCD Program.
  • Build, maintain, and refresh a robust curriculum for the program using both internal and external resources.
  • Serve as the liaison between TCD Participants, properties, and departments.
  • Support operating departments in the growth of TCD Participants.
  • Direct the learning and advancement of TCD Participants by building their knowledge and skills via education, training, mentoring, and corrective counseling.
  • Market TCD Program to the STOF community and publicize it via social media, newspapers, community meetings, etc., to recruit new trainees.
  • Guide departments to act as personal mentors/career advisors to the Community Members and submit progress reports and information.
  • Communicates highly effectively with all levels of the organization both in written and spoken communication.
  • Maintain the highest standards of ethical business conduct.
  • Adhere closely to all Gaming Commission Regulations and Seminole Tribe of Florida departmental policies and procedures.
  • Ensure timely and discreet notification to appropriate management and/or the Ethics Hotline of any observation of illegal acts or internal ethics violations.
  • Demonstrate actions and behaviors that reinforce the Company's Mission and Values of Communication, Integrity, Fun, Respect, Accountability, Passion, and Dedication.
Qualifications:
  • Bachelor’s degree in a related field required.
  • 6+ years experience crafting or leading a professional development program.
  • Experience with Office 365, PowerPoint, Excel, and Word.
  • A dedication to go above and beyond in the accomplishment of position responsibilities.
  • An image of excitement and enthusiasm while maintaining a professional demeanor.
  • The capacity to maintain flexible hours, including evenings, weekends, and holidays, when necessary.
  • Proven communication, team building, and problem-solving skills.
  • Self-drive and the capacity to perform well under pressure, manage situations promptly, and operate autonomously.
  • Preference for Seminole Tribe Members.
Work Environment:

Duties and responsibilities are typically performed in a professional office setting, but there may be times where you will need to be in operating areas. In these areas, you may be exposed to environmental factors including, but not limited to, secondhand smoke and excessive noise.

While performing this job, the employee often stands, walks, uses hands to finger, handle, or feel, and reaches with hands and arms. The employee also frequently talks, hears, and uses taste or smell. They must often lift or move up to 50 pounds. This job requires specific vision abilities such as close, distance, color, peripheral vision, depth perception, and the ability to adjust focus.

Native American Preference Policy:

The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.

Employment Process:

Seminole Gaming's employment process requires candidates to obtain gaming licensure by successfully completing a background check with Seminole Gaming Compliance and Regulations, prior to beginning employment. These background checks may include, but are not limited to: Credit Check Criminal Background Check Disclaimer

While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

About the Company

Be Iconic represents the roots of our culture. The Seminole Tribe of Florida remains the only unconquered tribe in the United States of America. The Tribe established Seminole Gaming in 1979, when it opened the first high-stakes bingo hall in the United States. Building on its rich heritage of courageous and groundbreaking achievements, the Seminole Tribe of Florida acquired Hard Rock International in March 2007—the first transaction of its kind by a Native American tribe. Today, Hard Rock International remains one of the most globally recognized companies in the world, with Hard Rock Hotel, Casino, Cafe and Rock Shop venues in over 74 countries. With the continued growth of Seminole Gaming and Hard Rock International, Seminole Hard Rock Support Services was created to support all of our brands and lines of business. With the largest global footprint in the hospitality industry for over 50 years, our number-one job is to bring fun and excitement to our team members and our guests!

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