Supervisor, Security

004 Seminole Casino Brighton; United States; On-site; USD 55,000 - 75,000; Full time

Job summary

004 Seminole Casino Brighton is seeking a Security Supervisor to support the Security Department and Fire Command Center in the absence of the Security Shift Manager.

The role involves investigations, incident reporting, and coordination with law enforcement while ensuring compliance with Gaming Commission regulations and casino policies. Excellent communication and judgment are essential, with a focus on guest safety and asset protection.

Qualifications

• High school diploma or equivalent; some college preferred.
• Minimum three years of security supervisor experience in a high-volume casino environment.
• Excellent communication and time management skills; ability to interact with guests and staff.
• Good judgment in intense situations; ability to work with law enforcement as needed.
• Proficiency in Microsoft Office suite and basic computer literacy.

Responsibilities

• Supervise Security Officers and delegate tasks.
• Prepare and review detailed incident reports clearly and precisely.
• Coordinate with local and state law enforcement as required.
• Maintain communications with guests and employees in a professional manner.
• Ensure compliance with Gaming Commission regulations and company policies.
• Respond to emergencies and coordinate with the Fire Command Center as needed.
• Evaluate subordinate performance and assist in training.

Skills

Excellent communication

Time management

Positive guest interaction

Good judgment under pressure

Interfacing with law enforcement

Customer oriented personality

Protecting safety and assets

Radio headset compatibility

Computer literate

MS Office / Excel / Word

Valid driver's license

Education

High School Diploma, GED, or equivalent

Tools

Microsoft Office

Excel

Word

Job description

Job Description

Under the direction of the Security Shift Manager the incumbent assists in maintaining efficient overall operation of the Security Department as well as the Fire Command Center in the absence of a Security Shift Manager.

Essential Job Functions

• Conducting background investigations as assigned


• Inquire and investigate assigned alleged instances of misconduct


• Must be able to conduct self in accordance with the Gaming Commission Regulations as well as company and departmental policies and procedures


• Coordinate activities with local and state law enforcement officials


• Conducts themselves in accordance with all Gaming Commission Regulations, and Seminole Tribe of Florida/departmental policies and procedures


• Prepares detailed incident reports in a clear and precise manner


• Reviews all incident reports for accuracy submitted by Security Officers


• Directs and delegates responsibilities to the Security Officers


• Communicates all policy changes, memorandums, and special events on a daily basis


• Communicates with guests and other employees in a positive manner, both in oral and written forms


• Evaluates his/her subordinate’s performance


• Coordinates emergency situations

Qualifications

• High School Diploma, GED, or equivalent required, some college preferred


• Minimum of three(3) years of security supervisor experience in a high volume casino complex environment, or the equivalent combination of education and experience


• Excellent communication and time management skills


• Must be able to communicate with guests and other employees in a positive manner


• Must have ability to use good judgment in intense situations


• Must be able to interface effectively with property management staff, Seminole Police, and other law enforcement officials


• Must be able to promote an outgoing, friendly customer oriented personality at all times


• Must provide adequate protection for the safety and assets of patrons, employees, and the company


• Must be able to wear a radio earphone without any medical limitations


• Must be computer literate


• Proficient knowledge of Microsoft Office, Excel, and Word is preferred


• Must have valid Motor Vehicle License with good driving record

Work Environment

May be exposed to casino related environmental factors including, but not limited to: second hand smoke, excessive noise, and constant interaction with the general public. While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move 20 pounds or more. Specific vision abilities that may be required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus. The work environment characteristics described here may be representative of those an employee encounters while performing the essential functions of this job. The Casino environment is hectic, fast-paced and often crowded and noisy.

Benefits

We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance.

Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

Closing

The Company gives preference in all of its employment practices to Native Americans. First preference in hiring, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements. As part of Seminole Gaming’s employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to: Credit Check Criminal Background Check Drug Screen For a listing of all opportunities at Seminole Gaming, please go to www.gotoworkhappy.com.

Disclaimer While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

The Company gives preference in all of its employment practices to Native Americans. First preference in hiring, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.

Be Iconic represents the roots of our culture. The Seminole Tribe of Florida remains the only unconquered tribe in the United States of America. The Tribe established Seminole Gaming in 1979, when it opened the first high-stakes bingo hall in the United States. Building on its rich heritage of courageous and groundbreaking achievements, the Seminole Tribe of Florida acquired Hard Rock International in March 2007—the first transaction of its kind by a Native American tribe. Today, Hard Rock International remains one of the most globally recognized companies in the world, with Hard Rock Hotel, Casino, Cafe and Rock Shop venues in over 74 countries. With the continued growth of Seminole Gaming and Hard Rock International, Seminole Hard Rock Support Services was created to support all of our brands and lines of business. With the largest global footprint in the hospitality industry for over 50 years, our number-one job is to bring fun and excitement to our team members and our guests!