TBM Office Lead: Drive Tech Investments & ROI

Ernst & Young Oman; Springfield (IL); Hybrid; USD 139,000 - 276,000; Full time

Benefits offered by this job

Medical and dental coverage

Pension and 401(k)

Paid time off

Job summary

EY is hiring a TBM Office Lead to drive the adoption and strategic use of IBM Apptio, optimizing technology investments and enabling data-driven decisions. You will lead TBM governance, collaborate with IT and finance, develop dashboards, and guide change management across the organization.

The role requires deep TBM practice knowledge, strong stakeholder management, and the ability to align technology spending with strategic objectives in a global, hybrid EY environment.

Qualifications

• Bachelor’s degree in IT, Finance, Business Administration, or a related discipline (master’s preferred).
• Relevant experience in project management, process improvement, and technology portfolio optimization.
• Strategic thinking and business acumen to align technology investments with organizational objectives.
• Excellent communication and stakeholder management abilities to facilitate collaboration across IT, finance, and business units.

Responsibilities

• Lead the TBM Office, overseeing the deployment and ongoing management of Apptio solutions to track, analyze, and optimize IT costs and investments.
• Collaborate with IT, finance, and the business office to establish and maintain a TBM framework that drives transparency and aligns technology spending with strategic objectives.
• Develop and deliver actionable insights using Apptio dashboards and reports, enabling executive stakeholders to make informed decisions on technology portfolios and investments.
• Data Integration & Quality: Connect Apptio with other tools (e.g., Finance, Talent, Procurement contracts) for automated data loading, cleaning, and validation to ensure accurate reporting.
• Drive adoption of TBM best practices and Apptio platform capabilities, facilitating training, change management initiatives across the organization, and acting as the overall evangelist and subject matter expert in this regard. Educate and train stakeholders on Apptio data to enable decision-making, while bridging gaps between IT, finance, and the business office.
• Monitor and measure performance metrics, identifying opportunities for cost optimization, improved resource allocation, and increased ROI on technology initiatives.
• Financial Analysis & Planning: Support budgeting, forecasting, TCO (Total Cost of Ownership), and chargeback/show back reporting.
• Serve as the primary liaison between the organization and IBM Apptio support, ensuring platform updates, troubleshooting, and enhancements meet business needs.
• Change Management: Lead initiatives to mature the organization's use of TBM / Apptio data and foster accountability across the company.
• Stay current with industry trends and regulatory requirements, adapting TBM strategies to ensure compliance, operational excellence, scalability and alignment to EY Finance and Business Office requirements and strategic objectives.

Skills

TBM Knowledge

Apptio expertise

Data analysis

Leadership

Stakeholder management

Strategic thinking

Change management

Education

Bachelor’s degree in IT/Finance/Business

Master’s preferred

Tools

Apptio

TBM platform capabilities

Job description

EY is hiring a TBM Office Lead to drive the adoption and strategic use of IBM Apptio, optimizing technology investments and enabling data-driven decisions. You will lead TBM governance, collaborate with IT and finance, develop dashboards, and guide change management across the organization.

The role requires deep TBM practice knowledge, strong stakeholder management, and the ability to align technology spending with strategic objectives in a global, hybrid EY environment.