Tax Tech Training Architect | ONESOURCE Expert & AI

Thomson Reuters; United States; Híbrido; USD 74.000 - 138.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flex My Way

Grow My Way

Mental Health Days off

Tuition Reimbursement

Employee Stock Purchase Plan

Descripción de la vacante

Thomson Reuters seeks a Technical Trainer to deliver expert training for ONESOURCE Income Tax International and related Direct Tax solutions. You will work with Curriculum Designers and Professionals Services to create comprehensive training across instructor-led, on-demand, and eLearning formats, ensuring alignment with product updates.

Hybrid role requiring travel for on-site training, strong communication, and the ability to drive measurable learning outcomes through innovative tax technology

Formación

• Bachelor’s degree in accounting, tax, finance, business, education, or related field.
• At least four years of Direct Tax, tax technology, tax compliance, or customer-facing product training.
• Ability to design and facilitate hands-on learning activities.
• Agility to manage technical issues, varied learner skill levels, and product changes.
• Excellent written and verbal communication skills.
• Customer-centric mindset with measurable training impact.
• Willingness to travel for on-site training.
• Ability to work across a complex, matrixed organization.

Responsabilidades

• Lead product training focused on Direct Tax Compliance (ONESOURCE Income Tax International) and related solutions (ONESOURCE Workpapers) as needs evolve.
• Deliver virtual multi-client workshops and dedicated client sessions; provide onsite training when needed.
• Partner with Curriculum Designers, Professional Services Implementers, and SMEs to identify training needs and delivery methods.
• Co-create training content and update assets across formats to reflect product changes.
• Stay current on tax technology, compliance practices, and market trends for accuracy and relevance.
• Update training assets across formats (workshops, webinars, office hours, eLearning, videos, exams, toolkits).
• Analyze learner feedback and training metrics to improve programs.
• Build product expertise across Direct Tax Compliance and related portfolio; use AI tools to accelerate work.
• Record time and engagement for billing and utilization; support training operations with attendance reports.
• Work in-office at least three days per week as part of a hybrid schedule.

Conocimientos

Bachelor's degree

4+ years Direct Tax

Hands-on learning design

AI literacy

Strong communication

Customer-centric

Collaboration

Travel availability

Tax technology experience

Tax compliance knowledge

Educación

Bachelor’s degree in accounting, tax, finance, business, education, or related field

Herramientas

Thomson Reuters AI tools

Descripción del empleo

Thomson Reuters seeks a Technical Trainer to deliver expert training for ONESOURCE Income Tax International and related Direct Tax solutions. You will work with Curriculum Designers and Professionals Services to create comprehensive training across instructor-led, on-demand, and eLearning formats, ensuring alignment with product updates.

Hybrid role requiring travel for on-site training, strong communication, and the ability to drive measurable learning outcomes through innovative tax technology